Reviews (136)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a game changer for selling highly customizable products with complex options, logic, and layered visuals that closely match real items. They like the modern, intuitive design experience, easy design-to-cart flow, and strong branding controls. While the builder has a learning curve, tutorials help, and updates are quick. Support is frequently praised as fast, thorough, and very hands-on, including with theme integration and custom code.

March 3, 2026

ich kann Kick Flip nur empfehlen!
erstens wirklich easy damit zu arbeiten und bei schwierigen Fragen hilft das Team oder die KI
mir half sogar die KI bei einer sehr kniffligen Frage mehr als das Team - die Frage war damals zu komplex.
wer Hilfe braucht - der Youtube-Kanal ist die erste echte Anlaufstelle! super gemachte Videos und wer etwas erreichen will mit seinem Konfigurator muss sich halt auch einmal auf seine 4 Buchstaben setzen und mitdenken. und für alles andere hilft das Team
in den eigenen Shop ist KickFlip auch sofort integriert und GOTT SEI DANK gibt es nicht, wie bei allen anderen, ein Einstell Limit (zumindest noch nicht).
Ich arbeite nun seit einem Jahr damit und bin bis dato sehr zufrieden - auch dass immer weiter am System im HIntergrund gearbeitet wird!

Handmade4dogs
Austria
Over 1 year using the app
Kickflip replied March 3, 2026

This is what we love to hear. 🙌

We’re building Kickflip for customers exactly like you. 🚀

Danke für dein Vertrauen.

January 28, 2026

It takes a while to understand how to use all the small features in Kickflip, especially if you have something super specific in mind. However, the customer service is incredible, and they are always willing to help.

Comfort In Christ Blankets
United States
29 days using the app
Kickflip replied January 29, 2026

Thanks for the thoughtful review. 🙌 We’re glad to be in your corner and excited to keep building with you.

December 11, 2025

Was only good until free and was an option to pay per order. The paid plans are not justified at all

Imaco Rugs
United Kingdom
About 1 year using the app
Kickflip replied December 17, 2025

Hi,

Thank you for taking the time to share your feedback. We’re sorry to hear that the current pricing wasn’t what you were expecting.

The Scale plan has been our standard offering for some time and is designed to give merchants access to a powerful product customizer, ongoing improvements, and dedicated human support. We’re committed to keeping Kickflip accessible and fairly priced, while continuing to enhance the experience and deliver strong value for businesses at every stage of growth.

We followed up by email.

September 5, 2025

Best customizer I've found so far. Fast and excellent customer service as well

MEE audio
United States
Over 1 year using the app
Kickflip replied September 8, 2025

That’s awesome to hear! 🚀 We built Kickflip to be fast, fun, and backed by real people who care. Glad it’s working for you. 🙌

August 11, 2025

Cindy is great she has solved a glitch in the process of connecting my store!

GOATED GOLF
United States
5 days using the app
Kickflip replied August 12, 2025

Thanks so much for the kind words! We’re really glad Cindy could fix the glitch and get your store connected. We made sure to pass along your shoutout to her 😊

Can’t wait to see what you create with Kickflip! If you need anything else, just let us know.

– Rosalie

August 2, 2025

The best customizer on the market. Once something similar to dynamic masks are possible, it'll basically be perfect! Customer support is top notch

Etchfinity
United States
17 days using the app
Kickflip replied August 7, 2025

Thanks so much for the kind words and for taking the time to leave a review! I’m glad we could get everything sorted with your new account. It’s great to hear you’re enjoying Kickflip. Always happy to help!

— Rosalie

Edited October 23, 2025

The team is so on it! Huge shout out to Cindy for her amazing customer service.

Galia Lahav
United States
About 1 year using the app
Kickflip replied June 6, 2025

Thank you so much for taking the time to leave a review! We truly appreciate your support. ✨

March 6, 2025

This app is amazing! Easy to use once you get the hang of it. This will offer my customers the ability to customize my product offerings which is a game changer. I would highly recommend!

SNKADX
United States
1 day using the app
Kickflip replied March 12, 2025

Thank you so much for your kind words! We're thrilled to hear that you’re finding Kickflip easy to use and that it’s a game changer for your business. Helping you offer customization to your customers is exactly what we strive for, so it’s incredibly rewarding to hear this! If you ever need anything, we’re here to help.

- Rosalie

August 21, 2024

Kickflip is an amazing tool! Cindy and Elisabeth from customer care are so nice and helped me set up everything for my store! I highly recommend it!

The Memorists
Canada
12 days using the app
Kickflip replied August 26, 2024

Wow, your review just made our day! 🎉 Thanks a ton for the recommendation!

July 29, 2024

Great customer service. Amazing product once you understand how to use it.

AKD Ink
United States
2 days using the app
Kickflip replied July 31, 2024

Absolutely thrilled to hear about your positive experience with Kickflip! Understanding a new product can be a journey, and we’re here to support you every step of the way. Thank you for choosing Kickflip to power your custom products sales! 🚀