Reviews (76)
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So far, I am enjoying the ease with which I can create designs for my t-shirt shop. I like the AI art tool. It has made it easy to create designs that I have envisioned in my mind.
I am awaiting fulfillment of my first orders, so I cannot yet comment on the quality of the finished product. I will update my review once I see the quality!
** UPDATE ** 5 Star Review!!
Ninja fixed the track inventory feature and it's now a global option in settings within Shopify!! Unfortunately, I still have to turn off "Continue to sell when out of stock". If you can make the import setting to have that turned off, that would be perfect. That way, if a color/size varitent goes out of stock, i am not updating manually. Hopefully that can just be in your next update!
Thank you for hearing me(and others)!
Super stoked to have you in the mix with NTrendSic Mystic !~).
Still a 5 Star Review !
** Original **
I love everything you have to offer, and I am looking forward to your evolution Ninja!
However, as I am adding products, i have to manually select "Track Inventory", then turn off "Continue to sell when out of stock". I have to do this for every single variant/size/color to activate inventory for your products. It's kinda counter-intuitive; rather than export a CSV, manually edit, then upload, it would be ideal when syncing a product from Ninja, to Shopify, for "Track inventory - Do not sell when out of stock" is a default setting. Or at the very least, a section in the Settings tab to offer integration preferences.
As a user, that would be an amazing update I would love to see!
Other than that, its a well deserved 4 star rating for a newer service!
We recently added an update that allows you to turn on inventory tracking for everything created in our app! You can access this from the settings page of the Ninja POD app in Shopify and turn it on!
first 2 orders (out of 4 so not a ton) came with defects. as a new shop, and one that is required to reconcile our files every month, we are getting charges from them, with no invoices or receipts attached, or available through them or shopify, as shopify doesnt show anything being charged. if you care about your books, or confirming you are being charged the accurate amount, then I'd stay away. We are a non profit, making spirit wear for a school, and they've been horrible to work with
We appreciate the feedback and insight and have recently pushed updates to our app that allows for exporting order details to be able to accurately track spending and profits.
NinjaPOD has streamlined our eCommerce store. The set up is easy, and the product catalog is incredible. Upload your artwork on any product, set your profit margins, and click publish. The Ninjas handle the rest!
Top notch customer support every time.
Thank you so much! We're happy to help!
Customer service experience has always been great! Thanks to Justyn for all your help
Just started using them. Great experience so far.
Thank you so much for your kind review! This means a lot to us!
I'm new to POD and had a hiccup with an order. Justyne and NinjaPOD helped figure it out and got the order back on track! thank you! So far I'm pleased as punch.
this app is one o the worst app I've dealt with, They charge too much $$ to send back a product that looks cheap.. Didnt know its a screen print company only.. I'm deleting my account.. To Shopify not all apps are good apps, know who you do business with.. minus 5 star
Hi there, thank you for your feedback. We’re sorry to hear the app didn’t meet your expectations. We strive to offer competitive pricing that reflects the high quality of our professional-grade films and adhesives.
To clarify, we are a Direct to Film (DTF) provider, as noted in our name—we don't actually offer screen printing. DTF is specifically designed for higher detail and better durability than traditional prints. We’d love the chance to look into your specific order to see what happened. If you’re open to it, please reach out to our support team so we can make this right
I have had a excellent experience so far with Ninja POD. Customer service on some questions I had have been great. Geraldine was very professional and answered all my questions.
