Reviews (76)
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Overall, the quality has been great. The product selection is really good with many of the brands I like to use. I’d love to see some of Ninja’s other lines added in the future (patches, embroidery, stickers, etc.)... would be complementary to my business needs!
The app itself works fine, but could be better. Adding a more detailed reprint feature and the ability to delete/cancel an order (similar to Printify) would be extremely helpful, especially since I occasionally print and fulfill items myself.
Overall, the experience has been very good and I’m excited to keep using the platform!
Thank you so much for your feedback! We are working on adding more features to our app, so please keep an eye out for future announcements!
Love this POD program runs smoothly, I sold over 200 items with no returns. I have tested the products, and they are very good too.
Thank you so much!!
I've been with Ninja Transfers for several Years. They have unbeatable Customer Service. Then in 2025 I installed the POD App on my Shopify Store. I have had them multiple orders ranging from T-Shirt, Hoodies & Soft Shell Jackets. I would like for them to fill my Richardson 112 hat Orders, but the pricing is way too high at $18+ & Shipping. I have received an email stating they will be dropping the hat price to $14+, but I have not seen that happen & it's been 7+ business days. Overall I would give Ninja POD 4.5 Stars. Based on their fulfillment time, quality of transfers & customer service, but they need to work on their pricing. Who can sell a hat, make a decent profit, run ads to sell the hat, etc at $18+ and shipping
11/17. Updated Review. I'm happy to see POD Updated their Hat Pricing and I'm proud to be associated with a Stand Up Company.
5 Stars !!!
Thank you for your feedback! We are working on reducing the pricing of all of our hats, not just the Richardson 112 so it's taking some time to ensure all the pricing is approved across the board. Thank you for your patience while we adjust this.
Already fulfilled about 1000 orders - best print provider so far.
Fast processing time, quality of printing outstanding.
Thank you!
Thank you so much for your review! It means a lot to hear that you have been happy with our app and our improvements!
I’ve been quite happy with Ninja. Their variety and quality have been top notch. There are things lacking in the app such as auto population of size charts, and a better reprint procedure are in the works. They are young yet, but so far so good. They are working to make the app better, and I have been impressed with their customer service and quality. Thanks, Ninja! Keep on trucking!
Thank you so much! We're working hard on improvements and I'm sure you'll rate us 5 stars soon!
Been a Ninja Transfer customer for a while and was excited when they opened a POD option for Shopify. I've had many orders placed without issue and their DTF's cannot be beat. Easy to use design tool integrated into Shopify.
Thank you!
Since we started using NinjaPOD our sales have grown significantly. Recent additions in the app ( templates and favorites) along with recently added items have made the one-offs much more accessible and handled that part of our business incredibly well. It's only been a few months, but it's obvious they take feedback seriously, as additions seem to happen frequently. Thank you for the partnership!
We’re so glad to hear NinjaPOD has made such a positive impact on your business! Your feedback means a lot to us, and we’re committed to continuing to deliver updates and improvements that make your workflow even smoother. Thank you for being such a great partner!
NINJA PRINT has been an amazing partner with my shopify store. There have been a couple hiccups on the way as we are very new to the shirt designing game. However NINJA print team is always right behind me and always ready to fix an issue. The customer service has been great and very prompt. Also, our customers are very satisfied with the products they receive. If we have a design flaw or something doesn't quite go as planned, the ninja team has always helped solve an issue, reprint without question and make sure; not just their customer, but my customer is happy with the finished product. I can't express the gratitude I have being given the opportunity to design shirts for our little store and have the people behind me to make it happen. Thank you Ninja Team!
Thank you so much for your review! We definitely do our best every day and hearing from happy customers like you makes the effort to improve our app really worth it!
I've been very satisfied so far with the print quality, product selection, and shipping speed! Customer service has been very good as well, and they have been pretty quick to respond and solve most issues. I've hit some snags with international orders, which is probably the only thing keeping me from giving them 5 stars, so I'll update once I can confirm those issues have been fixed.
Thank so you much for your review! We take all feedback seriously and we are working to improve our app so we can earn a 5 star review in the future!
Great quality. Fast shipping. The only issue I have sometimes is they take money out of my account instead of my Shopify account for some orders.
Thank you for your feedback. I apologize if you have experienced any confusion with payment. We changed how we process payment for order. Please read our update here - https://ninjaprintondemand.com/blogs/whats-new/how-payment-works