Synctrack AI Order Tracking

Synctrack AI Order Tracking

Reviews (95)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
December 27, 2022

Tracy did an awesome job helping me doing the setup for this app, i was happy chatting with her and will always come back.

Dazpy
United States
9 months using the app
Trakow replied December 27, 2022

Thanks a million for leaving a 5-star review 🙌🙏🏻🙌🙏🏻. We will share this with the whole team to let them know to keep up the amazing work.

August 5, 2021

Very easy setup! This tracking app has all the essentials. It isn't overcomplicated with unnecessary features. You don't need anything else!

Julianna Beauty
United States
6 days using the app
Trakow replied August 9, 2021

Hi Julianna Beauty,

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

January 26, 2022

The performance of the APP is good. And the service is excellent. Any reasonable request can be helped. It's a really good tracking app to recommend.

Keychron | Wireless Mechanical Keyboards for Mac, Windows and Android
Hong Kong SAR
4 months using the app
Trakow replied January 26, 2022

Hi Keychron
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

July 27, 2022

The customer services is fast and very charismatic. Tracy and Kaylee helped me setup and navigate through the tracking page setup, big thanks to them!

AnnLian
United States
About 2 hours using the app
Trakow replied July 28, 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

December 16, 2022

Best app and support. They include many integrations and easy to use. This app has helped our customers to track orders accurately.

Andamen
India
11 months using the app
Trakow replied December 16, 2022

Hi, it’s great to hear that you had a positive experience with the Omega Order Tracking app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. 💗💗💗

January 5, 2022

Trying to use this app, will review it later!
Trying to use this app, will review it later!
Trying to use this app, will review it later!

DBPOWER
United States
3 minutes using the app
Trakow replied January 6, 2022

Hi DBPOWER

Thank you for taking the time to provide a rating.
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.

Hope your day is as awesome as you!
Kaylee - Omega Team

December 26, 2021

The app is easy to setup, supports many different shipping services, and provides acustomizable order tracking page that is attractive and easy for customers to use.

TulipStuff
United States
9 months using the app
Trakow replied December 26, 2021

Hello TulipStuff,

Thank you so much for giving us such wonderful words.
Our Team here is very delighted to see your comment, especially our tech. We always would like to provide you the best service that you deserve.

Please feel free to contact us if you need our assistance!
All the best,
Kaylee - Omega Team

February 9, 2022

They are super quick and very helpful and available to help you each time you ask them, Mr. Zeroes you and your team rocks.

MARS Cosmetics
India
29 days using the app
Trakow replied February 10, 2022

Hi MARS Cosmetics

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

August 24, 2022

I've used Omega's multiple apps and multiple stores and it's been very helpful to my business! Finally, thanks Anna for your support and helping my business, thanks!

HUEPAR DE
United Kingdom
7 months using the app
Trakow replied August 25, 2022

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊
Much appreciated,
Anna

November 17, 2021

By far the best Tracking app on Shopify. This app is loaded with hidden features, and the support is world class. This is your tracking app, and so much more. Get it!

Aerosphere
South Africa
4 days using the app
Trakow replied November 17, 2021

Hi Aerosphere,

We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
Please feel free to reach out if you have any questions.
Looking forward to talking to you again soon and thanks again!

Kaylee - Omega Team