Reviews (3,197)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.

November 6, 2019

I thought this would have been super hard but it was actually easy. I'm glad I found this app. I really recommend you to get this app

Cosmetics by Stephanie
United States
About 1 hour using the app
November 7, 2019

I enjoy designing my emails in this app, much nicer than other email services we have tried. Everything is clean and simple, plus I can adjust the design elements that I actually WANT to change. The reports are great, along with the form options.

Supply Diva
United States
9 days using the app
November 10, 2019

I have been using the app for two days, and so far so good. Very easy to use and customer service team are helpful too. I am very excited to see results! Thanks for a great app!

Prince's Boutique
United Kingdom
3 days using the app
Edited November 10, 2019

i used this app to help me with my emails, the formats and options are awesome. this is a must have for your business

FashionFreakssss
United States
About 3 hours using the app
Edited January 7, 2022

Love omnisend- I thought I just wanted an app for email marketing but I've started trying some other features with great success. So easy to use and support is great. Couldn't figure out how to set up a 'sign up' form this morning and support stayed and talked me through it right away.

KID Store Dublin
Ireland
About 2 years using the app
Edited November 11, 2019

I would recommend Omnisend because it is modern looking and user friendly. It's not perfect. Somethings are hard to work out but the support is great. They respond quickly and help you for as long as you need it.

Bells Fine Art
Australia
About 1 month using the app
November 12, 2019

I have just used this app for the first time. I found it really user friendly, fast and looks great. The templates that are available are quick and easy to use also. Definitely will use again.

Hope and Harvest
Australia
About 3 hours using the app
Edited February 13, 2026

Sanya was very helpful correcting my issue connecting to my shopify email.

EnoughSaid
United States
About 5 years using the app
Omnisend replied February 18, 2026

So glad Sanya could get that sorted for you! Having your Shopify email connection working smoothly means you can focus on what matters most, reaching your customers and driving results. We're here whenever you need us.

November 13, 2019

very quick response from Polina and Arina. The functions and integrations are amazing. By far the best I've ever tried

Zenz HK
Hong Kong SAR
About 5 hours using the app
November 13, 2019

The greatest app ever! Very easy to set up a campaign, to create the content and so on. Also check their blog for more info about marketing.

BJJ MALL
Romania
About 12 hours using the app