Reviews (3,197)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

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Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.

November 13, 2019

I used this App for my email marketing and it works GREAT.
Best customer service and best platform for my 47,000 client.
Very nice design for segmentation and very easy to create email campaigns.
I recommend this App to any size businesses.
Thanks to great customer service.

TonerParts
Canada
About 2 months using the app
November 16, 2019

Omnisend is amazing! So many great features and so easy to navigate! A must have app for building winning email campaigns

SHADE
Australia
9 months using the app
Edited November 19, 2019

Really simple to use and makes lovely professional newsletters. All the whistles and bells of much more expensive email marketing apps. Brilliant.

Mama Bamboo
United Kingdom
11 days using the app
November 19, 2019

First time using a email marketing app and it was super easy to use. Simple interface and has option to segment your audience. Still waiting to see the results but seems pretty legit so far.

Buz White Screenprint Inc.
United States
About 23 hours using the app
Edited November 19, 2019

This has been a very pleasant app to use. Everything is designed to work so well. Easy to use and a pleasure to design mass-mailers with. Thanks so much for creating such a great product. Will definitely be signing up for the service in the future.

Canine Couture Collection
United States
6 days using the app
November 20, 2019

Intuitive, simple and easy to use. Takes a little bit of thought in terms of automation and journeys - but I can see how we will use it in the future.

Junior Bambinos
United Kingdom
2 months using the app
November 20, 2019

I just switched over from MailChimp and sent my first campaign using Omnisend. So far its been a smooth transition and easy to use.

Bay Pop Shop
United States
10 days using the app
Edited April 13, 2023

Been using this app for a number of years and am very happy with it. Diego helped me understand how to use the automated abandon cart flow, I'm still very pleased with Omnisend.
I would agree with others that this app is easy to use and not overly complicated. The response to me my questions are always very quick. I would recommend this app to everyone. I just had more questions about on automated flows and the support I received from Karine, Joy and Diego was top notch.

Redmoonopals
United States
Over 3 years using the app
November 22, 2019

Definite the best email marketing app I ever used, if you need email marketing , just choose this one, no need to waist time on other apps.

Jolly Vintage
China
About 8 hours using the app
November 22, 2019

Program is easy to use. It is packed with great features. The chat support is accessible and helpful.

Cherub's Blanket
United States
21 days using the app