Reviews (3,197)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as easy to use, with an intuitive interface for designing emails, forms, and automated campaigns. Many highlight strong value versus competitors, praising clear pricing and a helpful free tier. Automations and SMS reliably drive revenue, supported by solid analytics. Merchants report seamless Shopify integration and smooth migrations from other platforms, and frequently commend fast, knowledgeable 24/7 support for technical setup and troubleshooting.
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Being new to Shopify and automations / email campaigns etc the Omnisend interface and the customer support team has been amazing and so helpful!
Great product, excellent support and continually upgrading and improving. We do millions of $ a year through Omnisend and love it.
Millions in revenue through Omnisend, that's the kind of result we're here for. Really glad our email and SMS marketing tool, paired with excellent support, is driving that performance. We'll keep improving, so it only gets better from here.
Incredible! So much better than Shopify Messaging. Intuitive layouts, varied templates.
"Incredible" is always great to read! The templates and layout are designed to get you up and running without friction, so it's great to hear that's exactly the experience you had after coming from Shopify Messaging.
The best Shopify app for abandoned emails. Super easy to set up. The customer support is also top notch. Recommend!
So happy the abandoned email flows are delivering for your store! Easy setup and solid support are things we really care about getting right. Thanks for recommending us - here's to more recovered carts and continued results!
head and shoulders above my former email marketing software. ease of use is 10 times easier. Built for great user interface and clear actions
That's a real compliment, especially coming from someone who's made the switch. Knowing the interface and workflow just click for you means you can focus on what actually matters, running campaigns that drive results. Really glad Omnisend feels like the right fit.
Easy to use. Support is very good and helpful when you need assistance. I recommend it.
That's exactly the experience we aim for, intuitive email and SMS marketing and support that's actually there when you need it. Thanks for the recommendation, it genuinely means a lot.
Had a big problem (my fault), and they replied within minutes and saved my butt.
Glad we could jump in quickly and sort things out! Fast, reliable support is something we genuinely care about, and it's great to know it made a real difference.
Switched over from Klaviyo to Omnisend and love it. I'm a visual learner and overall Omnisend is so much easier to use and the team & support has been awesome. Highly recommend.
Switching platforms is never a small decision, so it's great to hear Omnisend feels like the right fit. Glad the visual experience and our support team have made the difference. Thanks for the recommendation, we appreciate it!
Johnny was very helpful!
So glad our customer support team could help! We'll make sure the feedback gets passed along. Thanks for taking a moment to share it.
Very helpful online support and videos to support you through each process.
Glad the support and resources have been useful every step of the way! We put a lot of effort into making sure you're never left figuring things out alone. Thanks for the kind feedback!
