Reviews (3,193)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as easy to use, with an intuitive interface for designing emails, forms, and automated campaigns. Many highlight strong value versus competitors, praising clear pricing and a helpful free tier. Automations and SMS reliably drive revenue, supported by solid analytics. Merchants report seamless Shopify integration and smooth migrations from other platforms, and frequently commend fast, knowledgeable 24/7 support for technical setup and troubleshooting.

May 6, 2026

Fantastic support with gret turn around times

Chella Professional
United States
About 2 months using the app
Omnisend replied May 7, 2026

Thanks for the kind words! We're glad our support team could help you quickly. Fast, reliable assistance is what we aim for, so you can stay focused on results.

May 6, 2026

easy to use and adapting to AI agent protocols

Maison by Ola
United Arab Emirates
27 days using the app
Omnisend replied May 7, 2026

Thanks for sharing this! We're glad the platform feels intuitive and that the AI capabilities are working well for you. Simplicity and smart automation make a real difference in driving results.

June 14, 2026

Application géniale

Canipaw
France
5 months using the app
Omnisend replied June 15, 2026

Merci beaucoup ! Really glad Omnisend is hitting the mark for you. We're here to make sure it keeps delivering for your business.

May 2, 2026

Exceptional app, does the work, bring sales, all the helping tools are there

Northlord
Greece
6 months using the app
Omnisend replied May 4, 2026

That's wonderful to hear, thanks so much! We work hard to make sure the platform delivers real revenue, not just features. Glad you're seeing the impact and have what you need to keep those sales coming in!

June 12, 2026

amazing

Anna Prata
Brazil
10 months using the app
Omnisend replied June 15, 2026

"Amazing" says it all! Glad Omnisend is delivering for your store, and we're here whenever you need us.

April 30, 2026

Easy to use and cost effective

EcoFlor MicroConcrete
Australia
9 months using the app
Omnisend replied May 4, 2026

Thanks so much! We designed Omnisend to be simple and accessible, so you can focus on what matters most - growing your business. Really glad it's delivering value for you!

March 5, 2026

Super easy to use platform, great UI and amazing support team that is available on chat and so knowledgeable, especially Baarath! Thank you! :)

SeedCycle
Canada
3 days using the app
Omnisend replied March 9, 2026

Really appreciate you highlighting Baarath and the team! When the platform feels this intuitive, you can focus on what matters most: driving results for your business

March 6, 2026

Omnisend is so easy to use for new shops and really helps you understand email marketing, We are very happy and looking to upgrade our plan soon.

Magicland Yarn
United States
6 months using the app
Omnisend replied March 9, 2026

It's great to hear that our platform is making email marketing feel approachable as you're getting started! When the tools are intuitive and help you learn along the way, you can build momentum fast. Exciting to hear you're ready to scale up!

April 29, 2026

amazing app

Trophy Thermal
South Africa
Over 2 years using the app
Omnisend replied May 4, 2026

That's wonderful to hear, thank you! Knowing Omnisend is delivering real value for your marketing makes all the hard work worth it. We're here whenever you need us!

February 25, 2026

Their fast and knowledgeable customer service has made integrating their marketing a lot easier than other options. It's also great to have a free option to start with while growing a business that can later sustain the paid tiers it will need.

The Tiny Smithery
United States
Almost 2 years using the app
Omnisend replied February 26, 2026

We're really glad our team could make the integration smoother for you! It's exactly why we built a free tier that grows with you, so you can focus on building your business now and scale when you're ready. Thanks for trusting us with your marketing.