Reviews (3,194)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as easy to use, with an intuitive interface for designing emails, forms, and automated campaigns. Many highlight strong value versus competitors, praising clear pricing and a helpful free tier. Automations and SMS reliably drive revenue, supported by solid analytics. Merchants report seamless Shopify integration and smooth migrations from other platforms, and frequently commend fast, knowledgeable 24/7 support for technical setup and troubleshooting.
Refine
-
By rating
Amazing customer service from Emma and Baka! They reply incredibly fast and incredibly detailed, which makes navigating super easy!
We really appreciate your feedback! Emma and Baka pride themselves on providing fast, thorough support so you can stay focused on what matters most. We’re thrilled to know their help made your experience seamless.
Good app for emails! Easy to create, segment and run campaigns.
Thank you for the great feedback! We’re glad the platform helps you create, segment, and manage campaigns easily. Our goal is to keep simplifying your marketing so you can focus on growing your business.
I had such a great experience with Saleh from Omnisend! He was super quick to respond, very helpful, and made everything so easy to understand. You can tell he really cares about helping customers — definitely one of the best support experiences I’ve had. Thank you, Saleh!
Thank you for sharing your experience with Saleh! We’re so glad he made things clear and simple — that’s exactly the kind of support we aim to deliver so you can keep growing with confidence. We’ll be sure to pass along your kind words!
I love Omnisend Email. So easy to create effective email campaigns. Highly recommended.
We really appreciate your recommendation! It’s great to know Omnisend helps you create impactful campaigns with ease — that’s exactly what we aim for. Thanks for growing with us!
I used quite a few email platforms—Omnisend is my favourite by a long shot.
Thank you so much for sharing this. We’re honored to be your preferred platform and proud to support your email marketing success. Here’s to continued growth and great results ahead!
Currently in the process of migrating from Klaviyo and the support team has been very patient with me understanding the differences in the two systems. Special shoutout to Beran who has been absolutely amazing each time I've been lucky enough to get him on the chat. Thanks Beran!
We truly appreciate you sharing this! Transitioning from Klaviyo can be a big step, and we’re so glad our support team, especially Beran, could make the process smooth and clear. Your success is what drives us, and we’re excited to help you grow on our platform.
Very easy to use. Everything I need is here. Great price. Easy to set-up email and SMS campaigns. Love it!
Thank you for sharing this! We’re thrilled the platform gives you everything you need — from campaign setup to pricing that makes sense. Here’s to helping you reach more customers effortlessly and continue growing your business.
Great technical support team and easy-to-use platform.
We appreciate your feedback! It’s great to hear our platform and technical support are helping make things simple and efficient for your team. Your success is our priority.
The best customer service and support I have ever had! Beran was so helpful and made sure I understood everything before moving onto the next steps, he took the time to be thorough. I feel like a know more about segmentation than before, I wish we had more customer service representatives like this. Outstanding service, thank you again, Beran.
Thank you so much for your thoughtful feedback. We’re proud that Beran could provide the clarity and care you needed — that’s exactly the kind of experience we strive to deliver. Helping our customers grow with confidence is at the heart of everything we do.
Great customer support so far. Way better than Yotpo.
We really appreciate your feedback. Our team is dedicated to providing responsive, customer-first support that helps your business thrive — and we’re thrilled to hear it’s making a difference.
