Reviews (3,195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as easy to use, with an intuitive interface for designing emails, forms, and automated campaigns. Many highlight strong value versus competitors, praising clear pricing and a helpful free tier. Automations and SMS reliably drive revenue, supported by solid analytics. Merchants report seamless Shopify integration and smooth migrations from other platforms, and frequently commend fast, knowledgeable 24/7 support for technical setup and troubleshooting.
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So far so good! Pricing is better than Klaviyo, and it has everything we need at the moment! Keep it up!
So glad to hear Omnisend is hitting the mark for you — with the tools you need and pricing that works. We’ll definitely keep it up!
Very good!The professionalism is very strong and the service is also very good!Using omnisend makes me feel very relieved. No matter what happens, it can always be solved.
We’re so glad to hear you feel reassured using Omnisend! Knowing our team’s professionalism and support give you peace of mind means a lot. Whatever comes up, we’ll always be here to help you solve it.
I had to update our review — Omnisend’s support team is simply the best! “Amazing” is another way to describe them. Huge thanks to Baarath, Eduarda, Sanya, Saleh, and Thiago for going above and beyond. Truly the greatest customer service we've ever experienced online!
Thank you for the kind words! Eduarda is passionate about making sure every customer feels supported, and it means the world to see that come through. We’re here to help you keep growing, hassle-free.
Omnisend’s customer service—and especially their account managers—are truly outstanding. Our brand works directly with Gintare, and she is always ready to help with any questions. I always feel a high level of support and dedication from the Omnisend team, and their guidance has a real impact on achieving the best results for our brand.
Thank you for highlighting your experience. We’re glad Gintarė and the team’s support has been impactful in helping your brand achieve strong results. Your success is at the center of everything we do, and we look forward to continuing the partnership.
I like the support, the tools, and the interface.
Thank you for highlighting support, features, and the interface — those are exactly the areas we focus on so you can run your marketing with ease. Great to know they’re hitting the mark for you!
I like the interface a lot. Very user-friendly and the customer service has been great so far.
We love hearing that the interface has been simple to navigate and that our support team has been there for you along the way. That’s the balance we aim for — easy tools, reliable help.
good support team, and fast responding ! thanks
Support that’s quick and on point — that’s the goal! Thanks for sharing your experience and for letting us be part of your success.
still testing everything out. I really like it so far - simple and gets the job done
Glad to hear your first impressions are positive! Thanks for giving it a try — we’re excited to support your next steps as you continue exploring.
Great app, the automation emails are givinbg me ongoing sales each month.
Ongoing sales on autopilot — that’s exactly what automations are here for! Thanks for sharing your success with us.
Great experience so far! The app has great features to drive traffic, even for a free plan. And whenever I needed support, I always have been helped promptly and just really well, no confusion, no time wasting, just speedy to the point support. I recommend this app 10/10.
