Reviews (3,195)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as easy to use, with an intuitive interface for designing emails, forms, and automated campaigns. Many highlight strong value versus competitors, praising clear pricing and a helpful free tier. Automations and SMS reliably drive revenue, supported by solid analytics. Merchants report seamless Shopify integration and smooth migrations from other platforms, and frequently commend fast, knowledgeable 24/7 support for technical setup and troubleshooting.

July 25, 2025

A terrific and very intuitive platform that helps me reach my subscribers as and how, and when I need to. I'm really enjoying the ease of use and all the various layouts, design features and click'n'drag options. Very very happy!

Retro Navy Outfitters
Australia
24 days using the app
Omnisend replied July 28, 2025

Thank you for the awesome review! 😊 We're glad to hear the platform makes connecting with your subscribers so seamless. It’s great that the intuitive design and flexible features are working well for you!

July 20, 2025

The webinars are very informative and help you get a good grasp on email marketing

KPOP NATION INTERNATIONAL
United Kingdom
About 2 months using the app
Omnisend replied July 22, 2025

We love hearing this! Our webinars are designed to make email marketing feel clear and approachable, so it’s great to know they’re giving you the insights and confidence to level up your strategy. 🚀 Thanks for sharing!

July 15, 2025

Great, responsive customer support. Easy to use software

Pearls and Pelicans
United States
3 months using the app
Omnisend replied July 17, 2025

We’re all about making things easy and being there when you need us. Thanks for the shoutout!

July 13, 2025

Best email app. Very supportive customer service. Chaymae was great!

kane
United States
2 days using the app
July 3, 2025

Baarath is wonderful. Took the time to explain things and even provide a video for better understanding! Went above and beyond. I truly appreciate your top-notch support.

Zeus Labs Co
United States
About 13 hours using the app
Omnisend replied July 7, 2025

Thanks so much for your kind words! Going above and beyond is what our team strives for, and we’re so happy Baarath could make things easier for you.

July 3, 2025

Not using all the functionality, but what I am using is simple and fantastic.

HAILOS
United States
2 months using the app
Omnisend replied July 7, 2025

Simple, fantastic, and ready for more whenever you are. Thanks for the kind words — we’re here when you’re ready to explore everything Omnisend can do!

July 2, 2025

Use to use Klavyio but it was always headaches and complications, Omnisend is intuitive and much much easier to use and keep a lot of customisation available when you need it. FIVE STARTS for me! get it and thank me later.

Ecomarket.com
United States
About 2 months using the app
Omnisend replied July 7, 2025

Thanks for the awesome review, and the five stars! 🌟 We’re so glad the switch to Omnisend has taken away the headaches and made email marketing intuitive and flexible for you. That’s exactly what we aim for. Here’s to smooth sends, easy workflows, and great results ahead!

June 23, 2025

Amazing app, so easy to use. Way cheaper than Klaviyo with similar features!

Football Wallcharts
United Kingdom
About 8 hours using the app
June 16, 2025

very easy to use and there is always someone there to help if I need, would definitely recommend Omnisend

Sunnyside Fabrics UK
United Kingdom
About 6 years using the app
Omnisend replied June 18, 2025

Thanks a bunch! We’re all about making things easy — and having help nearby when you need it. Glad to hear we’re hitting the mark. Appreciate the recommendation! 🚀

June 11, 2025

We have used Omnisend for several years now & absolutely love it!! It's so user friendly, has great templates, and connects to customers directly integrated with Shopify!

Emby Goods
United States
3 months using the app
Omnisend replied June 13, 2025

We love hearing that, and we love having you with us all these years! 😊 Easy to use, smoothly connected to Shopify, and ready-to-go templates? That’s exactly what we aim to deliver. Thanks for growing with us!