Reviews (3,195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as easy to use, with an intuitive interface for designing emails, forms, and automated campaigns. Many highlight strong value versus competitors, praising clear pricing and a helpful free tier. Automations and SMS reliably drive revenue, supported by solid analytics. Merchants report seamless Shopify integration and smooth migrations from other platforms, and frequently commend fast, knowledgeable 24/7 support for technical setup and troubleshooting.
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They have an efficient help/support team, who really try not to leaving you hanging and waiting. They do make a real effort to resolve it. Thanks Omnisend.
Thanks for the thoughtful feedback! It's important to us that no one feels left waiting, and we’re so glad our team could provide the support you needed. We're just a message away whenever you need help!
Omnisend is a game-changer for any Shopify store. The tools are powerful yet easy to use — and the support? Incredible. If you want reliable email marketing with real human support, Omnisend is it.
What a review — thank you! 🙌 We love hearing that Omnisend has been a game-changer for your Shopify store. Powerful tools, easy workflows, and real human support — that’s exactly what we’re here for. We’re thrilled to have you with us!
I am writing to provide feedback on my recent interaction with Maria with Omnisend regarding SMS setup and account creation. She truly surpassed my expectations by walking me through the process step-by-step and verifying everything along the way.
Maria was extremely helpful and patient throughout our interaction. Her guidance made the setup process smooth and easy to understand.
Thank you for having such a knowledgeable and dedicated employee on your team.
Thank you so much for this thoughtful feedback! We’re thrilled to hear Maria made your SMS setup and account creation experience smooth and easy. Her patience and step-by-step guidance truly reflect the kind of support we aim to deliver. We’ll be sure to pass along your kind words — she’ll be honored!
Has a fair amount of email features for a relatively low price. Their support via email has been great too and very helpful on the occassion I need them.
Thank you for the kind words! We're so glad you're finding Omnisend packed with features at a fair price. And we love hearing that our email support has been there for you when it mattered. We’re always here if you need us!
So far so good. Once I figured out to remove my website name from the dmarc and dkim records it worked beautifully!
Glad to hear it's all working well now! Those DNS records can be a bit tricky at first, but once they’re in place — it’s smooth sailing. We’re happy to have you onboard!
I'm doing the free trial. As someone who is not tech savvy, and had paid a handsome amount to get workflow done on Klaviyo, workflow on Omnisend is a piece of cake.
That’s what we love to hear — simple, intuitive, and no costly setup needed. Thanks for testing Omnisend and trusting us to make things easier. If you ever need support along the way, we’ve got your back!
So far as a new user, Omnisend has been really good. The learning curve is gentle. After setting up a Workflow, you're good to go.
We love hearing this — getting started shouldn’t be a headache, and we’re glad it wasn’t! 🙌 Thanks for giving Omnisend a try — we’re excited to keep making things intuitive and effective as you dive deeper in.
Eduarda was super helpful and fixed our issue immediately. Would highly recommend!
Now that’s what we call immediate support! 🚀 Huge shoutout to Eduarda for jumping in and getting it fixed without missing a beat. We're so glad she made your day a little easier — thank you for the kind words and the recommendation!
Absolutely love using Omnisend. I have used Klavio and Mailchimp before, but with being a full-time artist, this has been the simplest and most effective email host that I've used. Love it!
We’re so happy to hear that Omnisend has been the simplest and most effective tool for you — especially with your busy schedule as a full-time artist! 🎨 Thanks for making us a part of your creative journey. We’re here to keep things easy and effective for you! 🙌
Omnisend is constantly growing, and thanks to the amazing customer support team, our platforms can grow as well Beran, Salma & others are always of great help!
We love hearing this — thank you so much! ✨ It means a lot to know that our support team, including Beran, Salma & the rest of the crew, has been able to help you grow alongside us. We’ll be sure to pass along the kind words! 🚀
