Reviews (3,195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as easy to use, with an intuitive interface for designing emails, forms, and automated campaigns. Many highlight strong value versus competitors, praising clear pricing and a helpful free tier. Automations and SMS reliably drive revenue, supported by solid analytics. Merchants report seamless Shopify integration and smooth migrations from other platforms, and frequently commend fast, knowledgeable 24/7 support for technical setup and troubleshooting.
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Very easy to use, and the emails look very polished.
Thanks so much for your feedback! We’re thrilled to hear Omnisend has been easy to use and delivering polished, professional emails for you.
Omnisend has been extremely "user friendly" and helped us stay in contact with customers after events to gain additional sales!
That’s exactly what we love to hear — easy to use and driving those extra sales! 🙌 We’re so glad Omnisend is helping you stay connected with your customers after events. Thanks for sharing your experience — we’re cheering you on for even more wins ahead!
Kosta and Ally are rock stars!!! Thank you for your help and support on this Omnisend journey.
We LOVE hearing this — Kosta and Ally are definitely stars in our book too! 🌟 Thanks so much for your kind words. We’re thrilled they’ve been able to
help and support you every step of the way. We’ll make sure they see this — it’ll make their day!
Excellent customer service. As a small business owner, it is important to be able to get answers as quickly as possible. Omnisend were super efficient and responded within minutes, even on weekends! Thanks for the great service!
Thank you for the fantastic review! We're so glad we could be there for you quickly — weekends included.
As a small business owner, your time is valuable, and it’s great to hear that we could help when it mattered most. Fast, efficient support is exactly what we aim for. Thanks again for trusting Omnisend — we’re cheering you on every step of the way!
Use Omnisend and Grid & Pixel (App ) in combo- makes life so much easier for solo small business owners with no marketing backgrounds !! Totally worth it! Can send amazing first class emails in under 5 minutes!
Thank you for the amazing feedback! 🙌
We love hearing that Omnisend (especially paired with Grid & Pixel) is making life easier for solo business owners — exactly what we hope for! First-class emails in under five minutes? That’s the kind of time-saving win we’re all about. Thanks again for the kind words and for letting us be part of your journey!
Baka has been very delightful and helpful in assisting me in checking that I'm all good as I got confused after receiving the email from Omnisend that my app wasn't working well due to the banner on my webstore.
Thank you so much for the kind words! We’re thrilled to hear that Baka was able to help clarify things and make sure everything was running smoothly. Confusion happens, but having someone patient and helpful by your side makes all the difference — and we’re so glad Baka could be that for you. We'll be sure to pass along your feedback — it's going to make their day!
Great customer service. I had an issue, they sent me what I need to do and then also followed it up.
Thank you for the kind words! We're so happy to hear that our team was able to quickly guide you through the issue and follow up to make sure everything was sorted. That’s exactly the kind of support we aim to deliver — clear, helpful, and always with a second check-in. Thanks again for sharing your experience with us!
Saleh did a great job with assisting with making sure my welcome automations were set-up correctly by providing screenshots of the steps to implement.
Thanks so much for sharing your experience! We're happy to hear that Saleh made the setup process smooth and easy, especially with those step-by-step screenshots. It’s always our goal to make sure you feel supported and confident with every part of your automation journey. We’ll be sure to pass along the praise!
Maria was super helpful and walked me through everything with patience and kindness and I was able to solve all of the issues that we were having. Thank you!
Thank you so much for the kind words! We’re thrilled to hear that Maria was able to guide you through everything with patience and care — she’s truly one of a kind. We’ll be sure to pass this along (and probably make her day in the process!). So glad everything was resolved smoothly — don’t hesitate to reach out anytime!
Thiago was quick to help on my discount question
Speedy support is our thing, and Thiago nailed it! Thanks for the kind shoutout — discount dilemmas don’t stand a chance around here. 😉
