Reviews (3,194)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as easy to use, with an intuitive interface for designing emails, forms, and automated campaigns. Many highlight strong value versus competitors, praising clear pricing and a helpful free tier. Automations and SMS reliably drive revenue, supported by solid analytics. Merchants report seamless Shopify integration and smooth migrations from other platforms, and frequently commend fast, knowledgeable 24/7 support for technical setup and troubleshooting.
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While this review is not specifically for the features in omnisend, I would love to highlight the great customer service. Even the bot is able to help me with complex issues.
The customer service experience is the best i've ever had. Baarath had amazing service.
We’re so glad your experience stood out! Providing the best support possible is always our aim, and it’s great to hear it made a difference for you.
Really easy to use and can't believe how effective email marketing is.
Love hearing you’re finding it easy to use — and seeing the results firsthand! That’s exactly the kind of success we want our cients to see.
The customer service was very patient in helping us solve the problem and their attitude was very good. Thank you!
We’re happy to hear our team could guide you through the issue smoothly. Your success is always worth taking the time for!
So far so good, recommended by somebody as a cheaper option to Klayvio and looking like it does everything we need at a quarter of the price
Delighted to hear Omnisend is ticking all the right boxes without breaking the bank. We’re here to help your business grow smartly, affordably, and with less hassle — thanks for starting the journey with us!
I got tons of help immediately after emailing support. Couldn’t ask for a better partner in starting this business!
Great assistance from Baarath! Very responsive and helpful! Thank you
Thanks for the shoutout! 😊 Baarath was happy to assist—feel free to reach out anytime you need a hand!
Once you get the hang of it. It's great. Awesome customer's support
Thanks for the feedback! 😊 Once everything clicks, it really does become a powerful tool—and we're always here if you need a hand!
First support ticket. Less than 5 minute wait. Gave me screen shots of issues and fix. I've been told about great support. Thank you!!!
BeautifySkinCare.com
Thanks for sharing your first experience with our support team! We're thrilled to hear it went smoothly and quickly—exactly how it should be. 😊 Don’t hesitate to reach out again anytime!
A terrific and very intuitive platform that helps me reach my subscribers as and how, and when I need to. I'm really enjoying the ease of use and all the various layouts, design features and click'n'drag options. Very very happy!
Thank you for the awesome review! 😊 We're glad to hear the platform makes connecting with your subscribers so seamless. It’s great that the intuitive design and flexible features are working well for you!
