Reviews (3,194)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as easy to use, with an intuitive interface for designing emails, forms, and automated campaigns. Many highlight strong value versus competitors, praising clear pricing and a helpful free tier. Automations and SMS reliably drive revenue, supported by solid analytics. Merchants report seamless Shopify integration and smooth migrations from other platforms, and frequently commend fast, knowledgeable 24/7 support for technical setup and troubleshooting.
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I'm happy with Omisend, especially the active and friendly support team. Kayque provided excellent assistance today.
I started using Omnisend with my new Shopify AI website and was impressed from the start — I even gave them 5 stars. Today, I had my first real issue, and something amazing happened. The support team didn’t give up on me. Sanya went above and beyond to help and make sure I was happy. I’m very satisfied and pleasantly surprised by how everything turned out. They truly care about their customers. I have to add more stuff. I keep receiving lots of email from customer support they like make sure I am okay and If I need anything else. This is WOW! Amazing! Thank you Beran!I was genuinely surprised today when I got a message from Baarath from customer support checking in on me to see if I needed anything. You don’t see that kind of care often. Their support is on another level.
AWESOME! Omnisend is very easy to use, and its integrations are extremely helpful while running a business. Additionally, their customer service is outstanding. Thank you, Maria and Saleh for helping me with migrating my connected account from WIX to Shopify. Just amazing!!
We are new to Ominsend, and we love it already! There is always someone to help when you cant work something out or get things wrong, the support crew are so helpful, patient and knowledgable. Special thanks to Baarath who helped me out today. We love the creativity shown in the communications and video updates too. Behind the scenes the team is always working on upgrades and innovations!
Thank you for such wonderful feedback. We’re glad to hear the platform and our support team are already making a difference. Baarath will be delighted to know his guidance was helpful. Our team is committed to continuous improvements so you can focus on building your business with confidence.
Thiago was incredible! Provided screenshots at every step and made confusing workflows simple to understand. I can't thank Thiago enough :)
Thank you for highlighting Thiago’s support. Making complex workflows easy to understand is exactly the kind of experience we aim to deliver. We’re glad he helped streamline your journey — and we’re always here to support your continued growth.
Very easy to use, has all the features I need, and much better priced than other apps!
Thank you for the great feedback. Our goal is to provide a user-friendly, feature-rich platform at a price that supports sustainable growth — and we’re glad it’s working for you.
Love Omnisend. Have used them for 4 years now across 8 of our brands. Mangirdas our account manager is great as well and has helped improve our accounts a lot
Thank you for your continued trust over 4 years and across 8 brands. We’re glad Omnisend and Mangirdas have helped optimize your accounts, and we look forward to supporting your ongoing growth.
I installed and removed several apps in Shopify before going ahead with Omnisend. So much easier than others I've tried, the customer support is incredibly good - can't say enough good things about them! So far extremely positive experience
Thank you for your feedback. We’re proud to provide a user-friendly solution and responsive support to help you succeed. Knowing Omnisend stood out from other apps reinforces our mission to keep things simple and effective. We look forward to supporting your growth journey.
Omnisend has been incredible for our business. Far more cost effective and with the same or better features than competitors
Thank you for your feedback. We’re committed to offering a powerful, cost-effective platform that drives real results. It’s great to hear that Omnisend is supporting your business with both features and value. We appreciate your trust and look forward to your continued growth.
So far so good! Pricing is better than Klaviyo, and it has everything we need at the moment! Keep it up!
So glad to hear Omnisend is hitting the mark for you — with the tools you need and pricing that works. We’ll definitely keep it up!
