Reviews (3,195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a user-friendly, intuitive email and SMS marketing tool that’s less overwhelming than some alternatives. They highlight easy-to-build automations, solid templates, strong Shopify integration, and helpful segmentation and analytics that drive significant revenue. Pricing is seen as fair and scalable, and many praise fast, knowledgeable support with migrations, domain setup, and troubleshooting, making it popular with small and growing businesses.
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Omnisend has been impressive in their continued development on the backend as well as their personalized service.
Great customer service, replied super promptly and answered all my queries. Kayque was great at communicating and resolved my issues quickly. Would highly recommend this app
The support team is really amazing! Especially Mr. Agustin, he helped me with changing the currency and that was done really quick! Awesome service
Awesome app and awesome support, thanks for the help Karine
Amazing app, very powerful and easy to use. We switched from Mailchimp and would never look back.
Karine was super helpful, friendly and quick to answer my questions! Loving the app so far. Thank you!
Omnisend customer support is very attentive and quick! I needed help to replace my existing store with a new one. Baarath was very patient and kind and was able to help me with zero issues. :)
Sanya was so helpful with helping me get this set up in my shopify!!
She was very patient and just amazing!!!
Karine just helped me out with a problem I was having with Omnisend. It wasn't a problem with the software, it was just my understanding.
Great service, thank you!
UPDATE: I have been speaking with Luiz today and the support is absolutely amazing, the best I've had from any software vendor that I can remember, and I work in IT so have experience of many. Thank you Luiz, you're the best!
UPDATE: I spoke with Didem about a question I had about billing and usage, and she was very friendly and helpful, thank you!!
Andres from Omnisend support was super helpful. He helped me transfer my customers who subscribed from shopify to omnisend. Now I feel like I can create my welcome email flows for new customers! Excited to get started! ;)
