Reviews (1,001)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable all‑in‑one marketing tool for pop‑ups, email, SMS, upsells, sales pop, and product labels. Support is praised as exceptional, 24/7, and hands‑on with setup and customizations. The app is seen as intuitive, highly customizable, and backed by useful templates. Many report higher conversions, fewer abandoned carts, strong ROI, and say the free plan is generous and cost‑effective.

February 6, 2021

I have used this app for sometime. It is easy to set up and has helped me to add some excitement, to the website with the spin wheel. The customer service is super excellent with a turn around in few mins when I posted a query and asked for help. I am convinced about the first class product and service from you guys!! Thank you and all the best!!!

Ibbani Naturals
India
28 days using the app
February 17, 2022

I used the app to introduce a subscription with reward campaign. The result was amazing, especially in the first 2-3 days. Somehow, the conversion slowed down after day 3. I reached out to their online support and got immediate feedback and suggestions. I will keep monitor the results. So far, I had great experience with this app and their support!

NAILOG
Hong Kong SAR
19 days using the app
October 20, 2022

This app have been a game changer and so easy to use! Their customer service is amazing, they are always friendly and ready to help!
I was assisted by their team member Natalie and she was super nice and helped me with my email settings. It really makes all the difference to have such a great support team! The app is fantastic i love all the features!

Waxing Lovely
United States
9 months using the app
April 22, 2022

The customer service is absolutely amazing! Rosy went above and beyond for me. She not only answered all of my questions in a clear, easy-to-understand way, she also gave me advice to improve my store. And she didn't just tell me what to do, she did it all for me (with my permission of course). Best customer service experience I've had. Thank you Rosy!

Hayley Carey
Australia
About 4 hours using the app
Edited May 26, 2021

They kill it with customer service like no other. Lots of very specific functionality in this app so I'm glad to join a few days ago and leave my last app. Looking forward to what they have in store for the future like design element adjustments for shape of corners and fonts available for text inputs. Smashing job, highly recommend trying this app out.

Whitestone Jewelry Co.
United States
7 days using the app
ONE replied May 28, 2021

Hii Armen,

Wow, many thanks for all the compliments, shout-out and feature suggestions! I have let my team know and they are already working on your feedback so that the spin to win wheel can be more fine tuned to your store design.

Very glad you found us too,
Kate & Sofia :з

March 16, 2021

Absolutely amazing! Even with the free plan you are able to set beautiful and effective campaigns, totally customizable on your needs. The very plus of this app is definitively the service provided: real assistance 24/7, support and advices through istant chat and completely helpful attitude towards specific needs. Highly recommended for small companies!

Spelta Milano
Italy
8 days using the app
July 4, 2022

First the App is amazing, it has a lot of features, and themes and its just very complete!
Second the customer service chat was Amazing! Rosy helped me verify my popup settings and also made some updates and suggestions to add another email schedules, and she was very polite and helpful! excelent customer service! This app is just amazing! and easy to use

Pixie's Magic Spell
United States
About 2 hours using the app
August 2, 2022

The app covers a lot of what we need for our online store. Powerful and trusted app in one place. The team provided us with guidance and explanations of the function and even performed some integration for us. Their customer service is excellent, especially Ms. Rosy :) This solution works well now and has met our expectations. Thank you for this great app!

Big Ship Dubai
United Arab Emirates
15 days using the app
August 3, 2022

First of all, we have tried this app on our one website. Then we decided to install it on our other websites because the app worked very well. When I had to install this app on our other websites, the support team was very helpful. Especially big big big thanks to Naomi for the excellent work, ease of communication, and all the help. Our team recommends this app!

centrumcery.pl
Lithuania
About 2 hours using the app
October 5, 2022

Great app! We work in the email publishing space with our other business and I can say that the deliverability and user friendliness of the ONE app has been top notch. Creating follow up sequences is easy and they work great. We love the use of the discount pop up as users enter the store. This app has definitely helped increase our store's revenue. Thanks ONE app!

Tactical Force Gear
United States
9 months using the app