Reviews (1,001)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable all‑in‑one marketing tool for pop‑ups, email, SMS, upsells, sales pop, and product labels. Support is praised as exceptional, 24/7, and hands‑on with setup and customizations. The app is seen as intuitive, highly customizable, and backed by useful templates. Many report higher conversions, fewer abandoned carts, strong ROI, and say the free plan is generous and cost‑effective.

March 9, 2023

I am just into my trial period with Upsell and I am blown away by the customer service... I wanted to customize a pop up and Rissa was simply amazing. She helped me get the look and wording I wanted for the ad. Also started different emails for marketing and I can tell I'm going to be sticking with them! Easy peasy. Thank you guys!

Wholistic Livin
United States
2 days using the app
March 23, 2023

LOU! Helped us for an hour with integrations of a specialty pop up! Super attentive, very easy to follow & had all of my questioned answered. Even though the regular version didn't allow for this pop up straight away Lou went to the trouble of customising & adding code to ensure what we wanted was achieved. Outstanding Service! :)))

Microfibre Cloths
Australia
5 months using the app
May 5, 2022

I read all the positive reviews and I have to say they are all accurate. This app has so many great features and more importantly the customer service (Emily) support is outstanding. She literally created a pop reward campaign based off another websites design and walked me through the entire process. Highest recommendation possible.

Kenshin Shop
United States
About 2 hours using the app
October 20, 2022

So far we are using the app for sgn up pop up and to show social purchases. Works really well. I'm going to add upsell feature very shortly. Support especially by Rosy was excellent!!! I would just suggest for the upsell feature to be able to offer multiple products. Currently you can just choose one. But aside from that it's a great app.

Elie’s Bows
Canada
Over 1 year using the app
September 16, 2022

So far i have tried Spin wheel popup and popup without reward., app is really so good., customer support is really excellent.,it will be good if they add more features.., for upsell and crossell they have limitations access only credit card buyers., so it wil be good if the upsell market is visible to every customer who place ordrs in website.

Madurasherbals
India
10 days using the app
May 26, 2021

I wish I could give this app more stars. For me customer service is always the key. Kate showed me how to set-up everything and walked me through how to make changes and even suggested what would work best to get more customers. I really love this app its really user friendly and fully customizable. Wish I could give them more stars. **********

HHOFSHOP
United States
About 10 hours using the app
ONE replied May 28, 2021

Hello Akili,

Thank you for your heartwarming review and the 10-Stars! We are happy you found us. It's our pleasure to help you customize and optimizing the spin wheel triggers more opt-ins without annoying customers. You can always count on us so feel free to reach back out to our support team anytime.

Stay safe,
Kate

September 26, 2021

I left another APP because their prices weren't reasonable and their customer service was lacking. After reading several reviews I chose to try One+. The app is relatively easy to use. The plans are very reasonable for new e-commerce stores and the customer service is AMAZING! Very helpful and very patient. I look forward to working with them.

Stone Field Shaving Company Ltd.
Canada
About 23 hours using the app
March 4, 2022

This is a very slick app. I tried others, but they only offered discount codes and I needed a FREE shipping option. I needed something to better a 75% cart abandonment rate. Samantha helped me a lot to set up my FREE Shipping pop-up window and was very responsive. I will be tracking my conversations rate starting today...This is a game changer!

Bullhideusa
United States
7 days using the app
October 26, 2022

I love how easy it was to get things set up. Plus the customer service I received from Natalie was incredible. She helped me set apps up and even helped me customize some of the apps. She could have easily pointed me to a tutorial or guide but instead helped me set things up step by step. I'm excited to see what all I can do with the ONE Apps.

Shop Jackie Jean
United States
About 1 hour using the app
October 27, 2022

Amazing Service!! Support Service really care and pay attention to your needs, Patient, Kind and Helpful. It is the Best App for your marketing needs!!, email and sms marketing, pop ups, coupons, analytics for your campaigns so you can verify their real impact on your sales! and much more! Highly recommend this app! They are doing a Great Job!

LadybugMX
Mexico
About 1 month using the app