Reviews (1,001)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable all‑in‑one marketing tool for pop‑ups, email, SMS, upsells, sales pop, and product labels. Support is praised as exceptional, 24/7, and hands‑on with setup and customizations. The app is seen as intuitive, highly customizable, and backed by useful templates. Many report higher conversions, fewer abandoned carts, strong ROI, and say the free plan is generous and cost‑effective.

September 5, 2022

Just starting using this app and so far so good. Although I wasn't able to create a pop-up in the way I initially wanted the support team were amazing and were able to help me find a work around. Looking forward to exploring more features of this app! One of the best support experiences I have received on any app we use.

Essence of Harris
United Kingdom
About 1 hour using the app
October 20, 2022

This is the best plugin I've ever used, it's very easy to set up compared to similar plugins, and it has 24/7 customer service which is fantastic. I have to say the customer service is the best and most professional I have ever encountered and I am very grateful. I will always support them.
I highly recommend this plugin.

Letcase
China
About 2 hours using the app
February 23, 2022

Setting up this app was an absolute dream and it's FREE!!! We installed the app and immediately had a very helpful person helping us. Our knowledge of shopify is limited and she helped us step for step. We got exactly what we asked for. Thank you for your help Trish and team! We highly recommend this app for your business!

Vape Mzansi
South Africa
44 minutes using the app
June 22, 2022

Samantha has been very helpful, and I have the popups working perfectly on my site. I have an email collection with a discount set up and then a separate popup that is triggered on the cart page upon exit intent. It took some coding by the team, but everything is great and easy to use. Very customizable for a free app. Thx!

Hand Me Down Farms
United States
1 day using the app
August 8, 2022

So far I have only used the email marketing feature because that was my most pressing need. So glad I found this app! The email marketing tool is incredibly easy to use. And the best part is the support staff! Very quick responses and they helped me immediately with every question. Can't wait to explore the other features!!

Primitive Renditions
United States
3 months using the app
February 9, 2022

I used this app to create a campaign to add a pop up to my website. I was offered help right away by the support team. Trish was awesome! She was quick at helping me get my request done. My pop up was created with her help in a matter of a few minutes. I appreciate all her help and creative input! Highly recommend this app!!!

Trois Soeurs Boutique
United States
4 days using the app
August 5, 2022

Fantastic app and super easy to use! If you have any issues or questions, the customer service will definitely have your back! If you are open to get some tips, they would also provide you with what you can improve on to help your own customer's experiences be better! Thank you Fola for your support--I really appreciate you!

northstargia
United States
11 months using the app
Edited February 24, 2023

The perfect, good value, all-in-one app for your Shopify store. Set up can seem like a challenge at first but their chat service runs 24/7, and their response time is unmatched. Fola went above and beyond to provide excellent an customer service experience, and our email campaigns + pop ups look incredible. A whole win-win!

Romping Comics
United States
3 months using the app
October 7, 2022

Very happy with the app and GREAT customer support. They’ll have one on one sessions with you and take the time to walk you through anything you need, and even help you make updates/changes if needed. I spoke to Prateek and he was super patient, nice, welcoming, and does a wonderful job at explaining everything. Highly recommend!

VOLAIR
United States
7 days using the app
June 11, 2021

I use the app for wheel of fortune and recent sales pop, it is running great, so easy to set up and there are many more plugins i am planning to test in the future, also the customer support is very responsive and helpful, i strongly recommend this app after losing time in the past with a few other apps that didn t work as promised.

aeneasco
Romania
4 months using the app