Reviews (999)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable all‑in‑one marketing tool for pop‑ups, email, SMS, upsells, sales pop, and product labels. Support is praised as exceptional, 24/7, and hands‑on with setup and customizations. The app is seen as intuitive, highly customizable, and backed by useful templates. Many report higher conversions, fewer abandoned carts, strong ROI, and say the free plan is generous and cost‑effective.

October 3, 2022

I needed just a pop-up of a flyer that I had already designed. Trish contacted me through the in-app online-chat and I explained what I needed. She created it and linked it to the page that I wanted. I am amazed hat how competent and quickly this was achieved...and for free!! Can I tip this lady!? 110% recommended!

The Scots Shop
Germany
About 1 hour using the app
April 1, 2023

Purtroppo a questa app manca la cosa più importante per l'aumento delle conversioni. Non esiste la possibilità di segmentare il pubblico per inviare campagne personalizzate come ad esempio l'invio di sconti a chi non ha mai effettuato l'acquisto, oppure avere un segmento di clienti vip a cui mandare promozioni speciali.

Pepperina Calzature
Italy
1 day using the app
May 19, 2022

Absolutely amazing app!! You can modify so much and it is easy to use. There is also the possibilty of a very nice person helping you set up/ look over what you did and that was so so helpful for me. I am very excited to see what new features will be available in the future, definetly sticking with this add on for a long time!

Kathy's Bookish Shop
Germany
About 1 hour using the app
September 15, 2022

I'm a Chinese retailer and I use this app to get my customers to subscribe to my website and request marketing emails for them. They helped me throughout the process. Mrs Trish attended me and was very attentive and competent and I am very grateful to her. It would be perfect if I could switch to Chinese language, I will use this again...

Metavaya
China
5 months using the app
July 4, 2022

Me encanto esta aplicación, cumplio con todas mis expectativas... tienen soporte 24/7, me toco la ejecutiva Rosy me ayudo con todas mis dudas, y problemas de edición que yo no logre hacer, en todo momento fue amable... no duden en descargarla... ya que tendrán un equipo 24/7 que podrán asistir todas sus dudas... yo soy novata en este tema y me ayudaron de inmediato...

Mileys Store
Chile
4 days using the app
October 10, 2022

La aplicacion funciona muy rapido y tiene todo lo que una herramienta de este nivel necesita, te lleva paso a paso para hacer las integraciones, aunque si lleva algo de labor y muchos requisitos. mi primer banner quedo genial y la velocidad de mi tienda se mantuvo sin cambios. El servicio recibido en soporte fue muy esmerado, aunque platicamos idiomas distintos me agendaron una reunion en mi idioma y ha ido todo muy bien.

Bryan Safety Mexico
Mexico
About 7 hours using the app
December 21, 2022

Esta aplicación en verdad me ayudado muchísimo, y me ha sorprendido lo fácil de manejarla antes estaba con Klaviyo y me he cambiado a One el apoyo y la atención al cliente es personalizado una maravilla !! tiene una atención VIP en español estoy muy contento en verdad lo recomiendo , a nosotros nos atiende Luis Peraza excelente apoyo y tiene mucha paciencia para explicar los detalles de la aplicación le doy 5 estrellas

unique
Spain
16 days using the app
October 31, 2022

So happy to discover his app !!!! I wanted to create a 10% discount pop-up for 1st purchase and didn't know if I would be able to do it before launching my website. Sandy Lin was so great to help me ! I've never seen an app with such a professional service on zoom and involvement and kindness. Marketing tools is a complex area and they make it so effective that i think they'll really help me to grow my business like a friendly partner. It's like a dream cause its free too !!! I wish the best for the developers of this app.

Clothing label in progress
France
3 days using the app
November 1, 2022

I am more than happy to have ONE app with me and my store. I need help, reached out to customer service, expecting they will reply to me in half of the day or at least a couple of hours, getting ready for the shower and they replied in only a couple minutes and fixed my issue right away! I loved that the app has all the functions I need ( specially upsell and email marketing ) and was even happier with the customer service, he didn't only fix the issue but he was also very friendly and explained what he is doing and what he fixed.

OHZO By J Jewellery
Australia
5 days using the app
January 4, 2023

Le service en chat et les conseils de ONE sont excellents ! J'ai eu besoin d'aide afin de redimensionner la pop up que j'avais choisie. Fola et son équipe ont fait le travail pour moi. Ils m'ont donné entière satisfaction. Ils répondent rapidement, ils illustrent avec des copies d'écran leurs réponses pour une meilleure compréhension. En plus, ils m'ont donné des conseils afin de mieux gérer le confort d'utilisation de l'appli pour les internautes. Ils vous suivent jusqu'a bout de vos demandes Je recommande fortement cette application !!

tabliercool
France
11 months using the app