Reviews (1,002)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable all‑in‑one marketing tool for pop‑ups, email, SMS, upsells, sales pop, and product labels. Support is praised as exceptional, 24/7, and hands‑on with setup and customizations. The app is seen as intuitive, highly customizable, and backed by useful templates. Many report higher conversions, fewer abandoned carts, strong ROI, and say the free plan is generous and cost‑effective.

Edited February 16, 2023

The customer service was excellent and the plugin was easy to use. I highly recommend this plugin to anyone looking to increase sales and engagement on their website. Thank you for providing such a great product and service!

In addition, I want to highlight the exceptional customer service provided by the ONE Upsell team. They were incredibly helpful in setting up the spinning wheel feature and promptly addressed any questions or issues I had along the way. Their support was top-notch and made the entire experience even more enjoyable. I can't speak highly enough of their dedication to their customers. Overall, I'm extremely satisfied with this plugin and the excellent service that comes with it.

Waterdrop
United States
Over 1 year using the app
Edited March 2, 2024

Unsure about this app still but I like it so far. Support was really poor but then I got an email from them that was helpful. Email campaign worked but was difficult to build. The preview showed white background but then email was Grey (turns out this may be my issue) which messed with overall look. Popup looks great. Have yet to see how helpful analytics are.

HEART BREAKER CAMERAS
United States
4 days using the app
June 7, 2023

I'm new to the app, but during the design process, I made a minor mistake and needed their customer support. The live support I received was excellent.

Fascinating Figures
United States
About 3 hours using the app
May 16, 2023

Customer service and support is outstanding. The app its self has multiple functions and the app is extremely easy to navigate. They have a lot of new things they are working on incorporating and even have a suggestion tab for things to add to the app

ExcessiveLove
United States
1 day using the app
October 25, 2022

Does exactly what I need it to and the customer service is great! Would definitely recommend to others

Ridge & River
United States
About 2 hours using the app
December 9, 2020

Prompt and knowledgable customer and technical support. Immediate assistance on issues addressed clearly.

Awakened Heart and Mind
United States
22 days using the app
January 28, 2022

Awesome support & Awesome App - thumbs up to Trish the Krish, she helped really smoothly in setting up things

shop-Belleza-store
Pakistan
About 2 hours using the app
April 10, 2021

This app is amazing, it has a lot to offer and is very helpful for my business & The customer service is great!

Prettybougiething
United States
30 days using the app
December 1, 2021

I use this app for 3 days and until now i am very happy with it.
It is a very good software and instant support.

e-WOOD Collection
Greece
4 days using the app
January 5, 2022

love this app so helpful if you have any problems they help right away recommend it for beginners. thanks again!

Artistic Luxuries
Canada
About 1 month using the app