Reviews (1,002)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a high‑value, all‑in‑one marketing tool that replaces multiple apps for email, SMS, pop‑ups, discounts, abandoned cart recovery, upsells, social proof, and gamified widgets. Many report strong sales and engagement gains and say it’s easier and better value than larger competitors. Merchants highlight intuitive setup, flexible branding customization, a generous free plan, and exceptionally fast, hands‑on live chat support.
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I wanted to test some new pop ups out on my store and I stumbled across one+ and let me tell you they are a one stop app. They have many different types of customizable pop ups that are easy and user friendly to help convert sales. Plus, you can start off with the free plan which I feel is amazing. I would highly recommend this app to all shopify users 10/10. Excellent and fast customer service by the way!
Officially my favorite business app. I made a Memorial Day pop up for my boutique and it was clearly my first time. Fola helped with the chat support and seriously, I have NEVER had better customer service in my life!! Fola gave me pointers every step of the way, and when I couldn't figure something out, she was digging deep to find my problem with me. Everything looks perfect now, and I am super happy. 100 out of ten stars.
The customer support name Rosy Roberts is beyond amazing. I love every minute. She was able to explain everything in detail and much more. I got great advice from her. Thank you so much again
I am new to this app and I need support till I learn all these tricks. Naomi from the support center walk me thru all this mess I created. Fix my problem so quickly make sure I understand and will not let me leave till all this is done to my satisfaction. Amazing support. Thank you Naomi so much
This is going to be the app that revolutionizes the e-commerce platform as we know it!!! Before this app, I was trying to buy into multitude of apps and getting nothing concrete for my business, but now I'm building customer trust alongside email capturing which makes sales and AOV double, if not triple. Early on, I was helped by Natalie (who's a ROCKSTAR, by the way) and she helped me combine a campaign that was to my delight. Great app with a great team! Keep doing what you're doing over at ONE!
Probably the best-upselling app on Shopify. If you choose any other service you are making a mistake! I made sure to follow along with the trials and include my own designs to keep the brand on par. I was blown out of the water with the customization features that weren't paywalled. Respectfully all developers deserve their cut but knowing they offer this for free takes the cake. The customer service alone makes me want to pay and I promise once I am successful I will promote this app until my mouth hurts!
This app is literally the best app by far!!! Not only does it have email marketing, sms marketing, pop ups, as well as the analytics to see which of these features work best with your target audience but the customer service has exceeded my expectations and more! This was my first time using this company for such features so I was still getting used to how to create my emails but Noelia was such a huge help. If you are contemplating on whether or not to utilize this app for your company just do it, you will not regret it!!
I absolutely love this app! I'm thrilled to have email and sms in one that can integrate with Shopify! They have so many other great marketing tools to choose from it's awesome! Ok, I must say this.... their customer service team is THE BEST! Very knowledgable and prompt responses. I personally worked with Erika and Patricia! They helped me tremendously (even taught me some things about my Mac), and I can't thank them enough! I'm actually looking into working for this company because I love this app so much lol! I caught on pretty quickly, and would love to help others! Thank you!
I never usually write reviews, but I had such a great experience on here I had to share! Firstly, I am not great with technology of any kind. I created a make-shift Email Marketing Pop Up for my website and an agent called Samantha messaged me on the website's instant chat, and she helped me everything. She was able to send me screenshots, she actually went in and fixed little details that needed to be fixed for me and made sure everything was perfect and to how I wanted it! She was so friendly and helpful, I would 1000% use this app again because of her! Thank you so much again Samantha!
A little confusing to navigate but they have amazing, friendly and responsive customer support. I was shocked lol...live chat is amazing (and i HATE live chats) and although the chat took longer than a call would, it was so helpful and i also get to keep all screen recordings to refer back to instead of calling back if it were a call. She wasn’t in a rush, there was no time limit. I usually would get frustrated and just delete the app and look for something easier but the customer support i CANNOT say enough about. I'm keeping the app ....That type of customer support is worth having at any time.
I installed this app today. Patricia was such a HUGE help! I was having some issues with starting out. She took her time and walked me through everything that I needed. She has been helping me for the last 2 1/2 hours!! She didn't seem bothered with explaining how the pop up works and which one would work well for me. She was very knowledgeable and has great customer service! I finished setting up my pop up only to figure out it was the wrong one. No worries though Patricia came in and fixed it. She is amazing! If I ever need help again (which I know I will lol) Hopefully I get Patricia and she will help me. Thanks Patricia :)