Reviews (456)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.

May 27, 2022

Excellent support! The app itself works great and gets constantly updated with new templates and features.

Olive Oil Lovers Wholesale
United States
About 4 hours using the app
OptiMonk replied May 27, 2022

Hey There,

Thank you for your kind words. :) We are so glad to hear that you are satisfied with our app and the support team.

If you need any assistance in the future, please don't hesitate to contact us again, we'll do our best to assist you!

Have a nice day,
Zsofi from OptiMonk

July 29, 2022

Really good support. Mr Chris guided with each and every step in the campaign that i was trying to create.

Beretta Gallery USA
United States
About 2 hours using the app
OptiMonk replied July 29, 2022

Hey,

Thank you so much for your kind review :)

It was nice assisting you with your campaign query and I wish you all the best with your marketing plans & business adventures.

Do get back to us if you have any other questions or need help with anything else. Have an awesome weekend ahead

Kind Regards
Chris

August 18, 2016

Has done very well for us to obtain emails and prevent leaves. Would recommend to anyone running e-commerce.

Aloe Infusion
United States
About 1 month using the app
September 4, 2019

I'm using this app to collect more subscribers as well as more sales. I like the way it performs on my site.

PAMELA'S ART by PonsART - a Gift Shop and Marketplace
United States
8 days using the app
Edited March 18, 2020

Does what I need it to do easily. Free options available. Good app. A few free templates. Easy to customize.

Decor Handles
South Africa
10 minutes using the app
August 23, 2021

I used this app to help me convert more sales. Super easy to set up. I simply needed to follow the prompts.

Author D.G. BAXTER
United States
15 minutes using the app
OptiMonk replied August 24, 2021

Hi,

Making our product user-friendly and easy to use is our topmost priority so it is always a pleasure to see that our users appreciate our efforts.

Thank you for sharing your experience with us, you're awesome :)

Have a nice day :)
Best,
OptiMonk Team

February 8, 2022

User friendly app which provides all our business needs. The customer support team are always super helpful.

SKINGASM
United States
9 months using the app
OptiMonk replied February 8, 2022

Hi,

I'm very glad that you find our app user-friendly, our product team is improving the functionality and the interface every day. :)

I'm also happy that you had a nice experience with the Support Team!

Have a lovely day and feel free to reach out anytime.

Anna from OptiMonk

November 10, 2022

App is straight forward and easy to implement. Looking forward to see if it helps with retention on my site.

2 Down Baseball
United States
23 minutes using the app
OptiMonk replied November 15, 2022

Hi Corby,

Thanks a lot for your feedback and I hope that you'll see great results just in a couple of weeks! If you need any advice or help from our Support Team, please feel free to reach out via chat or via email at support@optimonk.com

Good luck <3

Anna

October 2, 2017

LOVE Optimonk! I've seen such growth in my email list in the short time I've been using it. It's incredible!

Lindsayletters
United States
7 months using the app
December 1, 2019

This is a great app and it works well. I love how you can customise the templates to the smallest of details!

Evlv Apparel | Fitness and Athleisurewear
Australia
3 months using the app