Reviews (456)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.
Refine
-
By rating
So flexible and easy to use. And when I got stuck, chat support helped in 5 mins. Really great product and service!
Hi there,
Thank you for leaving a review. At OptiMonk, we continuously strive to serve you better.
We are glad that we have managed to meet your needs and help you run your campaign.
Looking forward to serving you in the future!
Best Wishes
Emil - OptiMonk
So far the app is great. Team is very active and responds immediately. The forms are intutive and easy to implement
Hello there,
I am glad to hear about your positive experience with our service.
Thank you for your kind words!
If you need any assistance, please do not hesitate to get back to us. We are happy to help!
Best Regards,
Ati from OptiMonk
Great popup app, so many options to choose from and their support is quick to solve any issues we've had. Recommend!
Hi Grega! I'm glad I could help you out today. Feel free to reach out again in the future if you have questions or need assistance. I wish you a lovely week ahead <3 Anna
Best popup app and great customer service! It’s easy to setup and my conversions have doubled since I started to use.
A lot of best features in it at very efficient cost. Was recommended by one of my friend and loving using it. Thanks!
Hi There,
Thank you so sooo much for your kind words, we really appreciate it! :)
We are working hard on creating new and awesome features to suprise your visitors with the most up-to-date designs for popups and create new ways to make them appear for your visitors.
I hope that you will find our new ideas just as useful as the ones you are currently using.
You're a star!
Wish you the best,
OptiMonk Support Team
Ran into some syncing problems but the customer support was really responsive, friendly, and patient. Very reliable!
Hi,
Thank you for submitting this review, you are awesome :)
Supporting you is our greatest delight, I am so happy that you appreciate our efforts!
Have a nice week and thanks once again for your kind words,
Best,
Tom
OptiMonk Team
Esta app me ha ayudado a recuperar clientes que estaban por dejar mi página ofreciendoles un descuento en el chekcout
Great functionality, and great support! We're just getting started but will certainly use it regularly in the future.
Hi Anais,
I'm Anna from OptiMonk Support. I was delighted to talk to you today, thank you so much for your positive review. It means a lot to the whole team!!
Have a nice day and good luck with the campaign setup. :)
Anna
great and fast support!!! they even offered suggestions so it was really helpful, plan to continue to use on my store
Hey there,
Thank you for sharing your feedback. We are delighted to hear that your request has been successfully resolved. We aim to provide the best quality service and your support means a lot to us!
Thank you for being part of OptiMonk. Should you require any help, just give us a shout and we'll be there for you.
Kind regards,
Emil from OptiMonk
used a few of these type of apps but optimonk is by far the most feature rich and simple to use. Excellent support too.
Hi Shalini! I was happy to support you, thanks for sharing your opinion, it means a lot to our team. We always aim for the best quality assistance <3 I wish you good luck with your campaign. Anna from OptiMonk
