Reviews (456)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.

July 6, 2022

Quick and nice customer service. It seems quite easy to use the app. I will see how it goes later and update my review.

Gentle Day
Lithuania
About 2 months using the app
OptiMonk replied July 8, 2022

Hi Vilmantė,

Thank you for your positive feedback! We're glad that you are having a great experience with OptiMonk so far and we hope you'll be satisfied in the long run! :)

If you need assistance in the future, we'll be there for you <3

Zsofi from OptiMonk

October 4, 2022

Very easy to set up and has great options for customizing the design for pop-ups! Would highly recommend using this app!

Sapari
United States
6 days using the app
OptiMonk replied October 4, 2022

Hi Sophia! Thanks for sharing your opinion, we are really happy that you enjoy the perks of OptiMonk! :) Feel free to reach out to us if you need any assistance in the future. Zsofi from OptiMonk

August 6, 2021

Fast Support and help. We use the app since a long time and now with 10 stores in parallel. Could definitely recommend it!

BEAUTY babe
Germany
6 months using the app
OptiMonk replied August 6, 2021

Hello there,

It's lovely to hear that you're satisfied with the app and with our Support as well. We really appreciate your kind words!

Please don't hesitate to get back to us anytime in the future via chat or at support@optimonk.com, and we'll be happy to help you. :)

Kind Regards,
Aniko from OptiMonk Support Team

March 10, 2022

Easy to use, and they offer great support. So far I'm happy and can really recommend using it for building an E-Mail list.

SKATEWIZ
Germany
2 days using the app
OptiMonk replied March 11, 2022

Hi There,

Thank you for your positive review, we're very happy to hear that the support you received was helpful :)

Please feel free to reach out to us anytime you need assistance from the team.

Thank you,

Anna from OptiMonk

August 9, 2022

The app gives us many options to improve our site's conversion. The support is also really good and fast solving problems

Set You
Brazil
About 1 month using the app
OptiMonk replied August 10, 2022

Hi Juliana,

I'm glad to see that my colleague Kassandra helped you out quickly :)

I wish you a lot of success with our app,

Anna from OptiMonk

January 25, 2022

Fantastic customer support, very responsive and friendly staff, this app is great to help you improve your conversion rate.

OMGirl Beauty
Hong Kong SAR
5 months using the app
OptiMonk replied January 25, 2022

Hi Morning,

Thank you very much for this nice review, I really appreciate it! :)

I would be more than happy to help you anytime you need it, just let me know.

Best regards,
Tom from the OptiMonk team

February 4, 2019

Great features and pricing and super easy to use! I've tested several other apps for popups and this is by far my favorite.

Alley & Rae Apparel
United States
8 months using the app
April 21, 2020

Love this app! Installed last week and I've already seen an increase in sales. Interface is very easy to use and intuitive.

CR RanchWear
United States
7 days using the app
Edited November 23, 2020

Love the app! It's really helped us with welcome offers and promotions and the service has been fantastic! Highly recommend!

Tapestry Girls
United States
10 months using the app
OptiMonk replied November 23, 2020

Hi Kyle,

Thank you for submitting this review, you are awesome!

It is our pleasure to have the chance to work with you :)

Best,
Fruzsi and the OptiMonk Team

August 5, 2021

App is very friendly for exit popup, It works well, And the support is amazing. And the App is free to test so 10/10
Thanks

Airton.shop
Monaco
About 20 hours using the app
OptiMonk replied August 12, 2021

Hi David,

Thank you so much for your feedback and for appreciating our work! You're fantastic!!! :)

Feel free to get back to us anytime you need assistance.

Best,

Anna from OptiMonk