Reviews (456)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.
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Chris was very helpful and fixed my installation issues within 24 hours. Thank you! I really appreciate their support staff
Hi Jennifer,
Thank you very much for your kind review, I'm really glad that we could sort this out and I hope that from now on, everything will work smoothly within your account.
Let us know if you need any assistance in the future. :-)
Anna from OptiMonk
Very quick response and incredibly helpful! The customer support has been great so far throughout my experience. Thank you :)
Hi There! Thank you so much for your kind words, I'm very glad that you were satisfied with my assistance <3 Please feel free to reach out anytime in the future! Anna from OptiMonk
Super easy to use, great app and the customer service support is amazing. Lovely and very quick to respond. Totally recommend.
Hi Maxim,
I was very happy to chat with you today, thank you so much for taking the time to share a review about us. It means a lot to our hard-working team :)
Feel free to get back to me anytime for assistance and I wish you the best of luck with your campaigns.
Anna from OptiMonk
Great app that does what few others could do for us, and really helpful customer service! We definitely recommend OptiMonk! :)
Hi There,
Thank you so much for taking the time to share your opinion! :)
We're really happy that you're satisfied with our app and the support team.
Should you have any questions in the future, feel free to reach out to us anytime and we'll do our best to assist you!
Have a great day,
Tom from OptiMonk
Great app and customer service. At first it was a little difficult to set the rules, but customer service was always helpful.
Hey Bob,
OptiMonk can be a bit complicated at the start, but I'm glad our team was always able to help you and we honestly appreciate your loyalty.
I hope we can work together for many years ahead and I wish you all the best with your business.
Anna from the Support Team
love it so much love it so much love it so much love it so much love it so much love it so much love it so much love it so much
Thanks, thanks, thanks, and thanks! :D
Thank you very much for your review!
Anna from OptiMonk Support
Just started with it! Everything works smooth, fast and efficient. Lets see in the long run if it makes changes in our business.
Our signups have increased by almost 300% and redemption of discount codes with pop up by almost 250%. Highly recommend this app.
Best app on Shopify for popups. Many templates to choose from and customer service couldn't be more helpful. Highly recommended.
Hey Luke! Once again, thanks a lot for your review, I'm very happy that you are satisfied with our team! <3 I wish you a great weekend ahead and please feel free to reach out anytime for assistance. Anna from OptiMonk
Amazing and VERY user-friendly! It's so helpful and makes it easy to create any pop-ups! The customer service is also excellent.
Hi Dayana! It's Kassandra 👋🏻 Thank you for sharing your feedback! 🙏🏻
I am so glad that you find Optimonk helpful and easy to use.
Please don't hesitate to reach out should you need additional assistance. Hope you have a great rest of your day!
All the best,
Kassandra
