Reviews (456)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.
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So far, so good. Intuitive, inexpensive and good support (thanks Chris). Good templates to choose from and customization is relatively simple.
Hi,
Thank you very much for your kind review, it was an absolute pleasure assisting you with your OptiMonk campaigns and I wish you all the very best 😄
Do get back to us if you need help with anything else or just have a question in general :)
Kind Regards
Chris from OptiMonk Support!
amazing app, amazing service, so glad I found it after a nightmare with another pop up app! Sara especially is a great staff member of Optimonk!
Hi there,
It is amazing to hear about your kind words about our app and support.
I'm very happy that I could help you, and if you need assistance in the future, don't worry, we'll be there for you.
Sara :)
App with lots of options and great customer service. They helped customised my pop-up adding a useful country code. Would recommend this app 100%
Hi Ilse,
Thank you so much, it really means a lot!! 😍️
Have a great weekend,
Anna
So far, so good. We'll see how it helps with our customers, but the setup and installation was painless. Now let's see if it drives conversions!
Great product and even better customer support! I had an issue with determining where not to show my pop-ups and this was answered within 5 mins.
Thank you so much for your kind words, we really appreciate it! You have a fantastic and inviting franchise and we understand that behind it there is a very busy schedule, thus we're aiming to provide the best support to you as soon as possible!
Kind Regards,
Peter from OptiMonk Support
PS.: we wish that we'd have one of your salons nearby:)
Optimonk is the best exit intent app on the market, period. I have been a customer for a good while and their customer support is awesome as well.
Hi There,
Wow, thank you so much for your compliments!! 😍
We're so glad that OptiMonk is the right tool for you and we're very happy to have you!! If you need any help in the future, you know where to find us 😉
I wish you all the best,
Anna
I'm new to e-commerce and this is a great App with excellent and instant support. Ati was very helpful too on Live Chat. I strongly recommend it.
Hi,
Thank you very much for your positive review! I am glad that I could help 🙂
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!
Kind Regards,
Ati from OptiMonk
Very helpful and responsive team. Used this app to make a pop up on our website and it performed well. I only wish the free plan could be extended.
Hi there,
I am so happy that you found our support helpful. It is also amazing to hear that you enjoy using our app!
Please let us know if we can assist you with anything else.
Have a lovely day ahead,
Sara from OptiMonk
Super fast support! I had a question about how to implement a pop up a certain way. Emil responded within seconds and provided me with a resolution.
Hey there,
Thank you so much for your positive review! It means a lot to us to hear that you had a great experience. We strive to provide the best possible service and products, and we're thrilled to hear that we succeeded in doing so for you.
Please don't hesitate to reach out if there's anything else we can do for you.
Kind regards,
Emil from OptiMonk
Awesome app with a lot of features and amazing customer support. I'm starting to explore it and I'm amazed by the number of things it can accomplish.
Hi There,
It was nice to have a chat with you today! :)
I'm glad that your first impressions of OptiMonk were great and I hope you'll have the time to discover all of our features.
Should you need assistance in the future, please don't hesitate to get back to me via chat again.
I wish you a lot of success with OptiMonk in 2022,
Anna from the Support Team
