Reviews (456)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.
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“Loyal customers are a different breed. They don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.” By Chip Bell
And this was our experience today with Réka from OptiMonk Customer Advisory and Support. I have always believed that the way you treat your employees is the way they will treat your customers. Réka was a stray example of this today. Thank you, Réka, and be blessed always!
The Amazon Factory Store Team
Dear Amazon Factory Store Team,
Thank you very much for this lovely review, it was heartwarming to read!
Feel free to reach out to us if you need any help, I would be happy to assist you again :)
Have a beautiful day and wishing you the best ☀️
Kind regards,
Réka
Excellent application has everything you need.
A/B testing, analytics, and much more!
Dear Horzo Team,
We're so happy to hear you find the app excellent, it means a lot to us!
As always, let us know if you need anything, we're here to help :)
Best,
Sarah & The OptiMonk Team
Really easy to use, and amazing customer service. Would recommend this to anyone trying to increase leads and conversions.
Dear Hawksley Team,
Thank you for your glowing review and your lovely recommendation! 😊️
I am so glad that you found my support satisfactory and our product easy to use. 😊️
We wish you millions of conversions and all the leads you can handle! 🙂
Best,
Stephan from Optimonk
Terrible, text kept disappearing when trying to create a pop-up design, infuriating.
Dear Lion & The Pear Team,
We’re truly sorry you had to face difficulties while editing text elements.
We want to assure you that our technical team has promptly addressed this issue, and it was indeed a temporary bug that affected some users but it was fixed within the hour.
I would like to apologize for all the frustration this caused you, I can imagine this wasn’t what you expected from us.
We would like to make your OptiMonk experience better, please check your inbox, our team will reach out to you via email shortly.
Thank you for your honest feedback.
Kind regards,
Sarah from the OptiMonk Team
This app was so easy to use. It comes with tons of different templates. I needed to solve a problem and the team were responsive in less than a minute. They helped me solve my issue and were so kind to. I really recommend this app. Thanks for great customer service.
Hi There,
We are so happy to hear you find our app easy to use😍
Thank you so much for recommending us! We thrive to keep meeting your expectations :)
Best,
Chris & The OptiMonk Team
Chris was super quick to respond and help. I had some issues with embedding the app and was sorted in minutes!
Professional and the pop ups looks brilliant.
Thanks
Saloos Team
Dear Saloos Team,
We really appreciate your kind feedback, it means a lot to us :)
Thank you on behalf of Chris and the OptiMonk Team!
Best,
OptiMonk Team
Easy to use and great customer service. Very quick to respond. It's also affordable (currently using the free version) - love it. Thank you!
Hi,
We are so grateful for your review and glad to know you love the app!
Best Wishes,
OptiMonk Team
We've been using this app for years and the pop-ups we use deliver great results. Amazing customer service too. Would highly recommend it
Hi!
Thank you so much for your kind review, we are glad to hear are getting great results with OptiMonk!
Thanks for recommending us!
Kind Regards,
OptiMonk Team
They are really good and patient helping us with some fix issues! Chris explained every step that we need to do to correct the mistakes for the campaign we were launching
Hi!
Thank you for leaving us a kind review, the whole support team is always here to help so just let us know if you need anything!
Best Regards,
Chris and the OptiMonk Team
Great app and has good features. The options to upsell and gain new leads are great and very customisable. Customer service is also great, they have been very helpful with all the questions I had.
Hello There,
We're so happy to hear you find our app and customer service great, this is our goal and priority! :)
As always, let us know if you need any assistance, we'll be here! :)
Kind Regards,
OptiMonk Team
