Reviews (456)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.
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Customer support (Chris and Ati) helped really fast when I had an issue.
Excellent piece of software. Easy to use and powerful at the same time. Also great customer service team...
Hey There,
We're really grateful for your kind words and delighted to be working with you! :)
As always, if you need anything we're happy to help :)
Warm Regards,
Sarah & the OptiMonk team
The app itself is powerful and easy to use but the app support are amazing. 100% would recommend. I cannot wait to see my conversion increase.
Hi there,
Thank you so much for your glowing review! 🌟 We're delighted to hear that you find our app powerful and user-friendly. We are thrilled to be recognised, and we're here to assist you every step of the way.
We're just as excited as you are about the potential for increased conversions! If you ever have questions or need further assistance, don't hesitate to reach out.
Cheers,
Chris from OptiMonk
Intuitive design and friendly support.
Hey there,
Thank you very much for sharing your feedback with us.
We are happy to hear that you've found the design of the OptiMonk app to be intuitive and user-friendly. It's been a great pleasure assisting you with your campaigns.
If you ever require further assistance, please feel free to reach out to us again.
Kind regards,
Emil from OptiMonk
Really lovely customer service, assisted me with setting up a few things and just prompt reply. Also enabled some other feature for us without even requesting it. Super happy with both Rudolf and Ati. Highly recommend using this app if you are new to this sort of thing.
Hey there,
Thank you for your kind words! We're delighted to hear that our team could assist you effectively. We always aim to go the extra mile for our customers. We appreciate your recommendation and are here to support you every step of the way!
Best regards,
Ati and Rudolf from OptiMonk
Encountered some issues but this was quickly resolved by their customer support. Emil helped troubleshoot end to end till the app was successfully launched. Super impressed.
Hey there,
Thank you for sharing your experience with us! We're pleased to hear that we were able to assist you promptly and effectively in resolving the issues you encountered.
If you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help.
Thanks for choosing OptiMonk, and we look forward to serving you again!
Best regards,
Emil from OptiMonk
it works great plus its customer service is up to the mark. I definitely enjoy my experience on this shopify app.
Hey there,
We are delighted to hear that you're having a fantastic experience with the OptiMonk app! Enjoying a seamless and positive experience is definitely a great indicator and motivator for our team.
Thank you once again for your positive feedback. Please let us know if you require any further assistance.
Kind regards,
Emil from OptiMonk
Great app. The exit popup is have very good results. Will try a Welcome popup. Customer Service by the team is top notch 10/10.
Hey there,
Thank you so much for your fantastic review! We're happy to hear that you're enjoying our app and that the exit popup has been yielding great results for you.
If you ever have any questions or need assistance with anything, please don't hesitate to reach out.
Best regards,
OptiMonk Team
Really excellent app. I have been used this app almost 6 months. It's easy to make survey, there are so many templates for choosing, and the support team is also terrific!
Hey there,
We greatly appreciate your kind words and are thrilled to hear that you've had an excellent experience with our app over the past six months! Your support means a lot to us.
We're delighted to know that you find our survey creation process easy and that the wide selection of templates has been helpful for you.
Thank you for your positive feedback about our support team as well.
If you ever have more feedback, suggestions, or questions in the future, please don't hesitate to reach out. We're here to help and continuously improve our services to meet your needs.
Kind regards,
OptiMonk Team
Chris patiently help me set up my pop up. Taking screenshots and making sure I was informed every step of the way. My pop up is all set up and I was ready to go in under 10 min!
Hi there,
It's Chris here, I just wanted to thank you for your lovely review. It was a pleasure assisting you with your campaign and I wish you all the best :)
Do get back in touch with us if you need help with your campaigns or just have a general question about the app!
Kind Regards
Chris
