Reviews (456)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.

July 31, 2023

I love this app. So much is available on the free version, and the customer service is fantastic. Highly recommend

Branches Of Me
Australia
2 months using the app
OptiMonk replied October 13, 2023

Hi there,

It's Chris here from the OptiMonk Support team, I just wanted to thank you for your kind review and I as well as the OptiMonk team are delighted that you are enjoying the app!

As always, if you need any assistance with your campaign or just have a general question about the app, just reach out to us via our live chat and we will be more than happy to assist you :)

Kind Regards
Chris

August 3, 2023

Excellent Support from Emil as always! Quick and efficient! System is easy to use, great solution for simple setup and plug/play. Thanks AAAAA+++++

VaxAid
United States
4 months using the app
OptiMonk replied August 10, 2023

Hey there,

Thank you for your fantastic feedback! We're delighted to hear that we provided excellent support and that our system's quick setup and user-friendly design met your expectations. If you ever need further assistance or have more projects in mind, don't hesitate to reach out. Your satisfaction is our top priority! AAAAA+++++ to you as well! 🌟

Kind regards,
Emil from OptiMonk

June 10, 2017

Easy to use, excellent support.

Rv Snappad
United States
About 2 months using the app
May 29, 2018

Awesome app, great conversion rate!

Twotags Au
Australia
About 1 month using the app
February 15, 2017

Awesome app. Even better support. Thanks Nicole!

Petsnacks
Australia
3 months using the app
August 17, 2017

Works well so far for capturing potential exiters. Thanks!

Eye Love The Sun
United States
About 1 month using the app
March 19, 2018

Works seamlessly for us, on Shopify and our Wordpress site.

Beautydetox
United States
Over 2 years using the app
October 3, 2016

Awesome plugin, so easy to set up and fantastic service too!

Priority Chef
United States
About 2 months using the app
May 11, 2017

Took a look a bunch of different opt ins, decided on optimonk.

Poidog
United States
About 2 months using the app
April 20, 2018

Good results after one month. Simple interface, simple to set up. Recommended.

Mrswordsmithusa
United States
4 days using the app