Reviews (457)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably boosts sales and conversions, citing strong results from coupon and exit‑intent popups and higher newsletter opt‑ins. They use it as a key tool for lead capture, list building, and reducing cart abandonment. Targeting and segmentation are praised as powerful yet easy to use, with flexible templates and A/B testing. Support is described as exceptional, with helpful guidance, customizations, and useful educational resources.

February 25, 2025

Everything is working good. And conversions are doing a lot better for my website

illCurrency Sneaker Matching Apparel
United States
3 months using the app
January 17, 2025

This app has beautiful popups! And so very customizable. I was using justuno before and these are nicer looking and plans are cheaper.

Camo Ever After
United States
2 days using the app
December 13, 2024

Very responsive and solution oriented support team. Balázs was very helpful in getting us answers and explaining different options. Gives us a lot more confidence to continue to use the product knowing the support team is there to help when we have issues.

Woof
United States
6 months using the app
October 10, 2024

Stephan was a great help - spotted my error straight away and gave me clear instructions on how to change it.

Loyal Tees
United Kingdom
3 months using the app
September 9, 2024

The customer support is very helpful and responds quickly to my query

BOOMBA
Hong Kong SAR
8 months using the app
September 3, 2024

Great app to easily embed popup based on cart info - support is excellent when we wanted to modify the usual behavior.

UNISTELLAR USA
United States
3 months using the app
August 29, 2024

Wonderful platform! Can do pretty much anything - so naturally there's a little learning curve, but found their support team to be hands on and always guiding me to solutions.

Americana
United Kingdom
2 days using the app
August 23, 2024

Rudolf was extremely helpful and managed to sort a problem I was having with a quick solution!

London Lash US
United Kingdom
Over 2 years using the app
July 18, 2024

Rudolf went above and beyond to help with the issue we had by providing many suggestions and video walkthrough help. Although we have still not been able to figure out the root cause of the issue, we have been able to find a workaround to it. Thank you Rudolf!

HANDT
United States
9 months using the app
OptiMonk replied July 23, 2024

Hello,

Thank you very much for this nice review.

I'm glad that the workaround was helpful and I could assist you 😊

Feel free to reach out to me again if you need help.

Kind regards,
Rudolf and the OptiMonk Team

June 24, 2024

This app was recommended to me to try out "why people are leaving" the website. Then I started looking around at the other features and reached out for help setting up a conversion campaign.

I am so impressed by the help! It's been a week and I did not hesitate to upgrade at all!!

Alef Bet by Paula
United States
13 days using the app
OptiMonk replied July 4, 2024

Dear Alef Bet Team,

Thank you very much for this lovely review, I'm really glad that you are happy with our app and were impressed with the help.

I wish you all the best with your business and please feel free to reach out to us anytime if you need any assistance.

Kind regards,
Réka from the OptiMonk team