Reviews (346)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app greatly cuts support workload by letting customers self-serve post-purchase edits like address fixes, product swaps, cancellations, and discount code changes. Many report strong upsell performance, higher AOV, and ROI that “pays for itself,” plus fewer shipping issues from better address validation. Reviewers highlight flexible rules, reliable performance during high-traffic periods, smooth 3PL/ERP integrations, and proactive, strategic support.
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Absolute gamechanger for our business. Cut down our CS hours.
Good stuff, some minor issues but the founders are constantly improving it and there is no other app that offers this functionality
The app has been great for us since installing, a real must have and can see it being installed on every website as standard in the future.
WOW! Great App - and unbelievable support. Fast to respond, 24/7 it felt like. Great results from the app and such good support
Great support from Kiril and Hamish on getting the app implemented and onboarding. They were really quick on getting issue resolved and responsive on all our queries even with the time difference.
Hamish and the team have been amazing to deal with, and always very prompt! both with the onboarding and post implementation support. Well done, highly recommended.
The app has been amazing and really made things easier for our CX team. Ran into a few issues setting up and Hamish jumped on a call with us to solve them asap. Great support, great app. Plus helps drive extra revenue.
The onboarding was a breeze, the team made the implementation super easy, only took 10 minutes.
Stoked with this app - we probably don't have to hire another cx role due to installing this. Hamish and the team were super helpful with install.
Awesome app! Super helpful team. Installed and set up within minutes. Thankyou Hamish
