Reviews (345)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a high-impact way to cut support tickets for address changes, edits, and cancellations, especially during peak periods. They like that customers can self-serve post‑purchase, including fixing discounts and adding upsell items, often driving 10–30x ROI and notable AOV lifts. Reviewers highlight time savings, fewer failed deliveries, strong integrations, flexible rules, and exceptionally responsive, strategic support—especially valuable for high-volume, multi-region, and pre‑order workflows.
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awesome app, easy set up and fast. very straight forward. thanks guys
Amazing App & brilliant help in a seemless set up.
Love this app - so easy to allow customers to edit their order post-purchase!
Awesome app! Amazing assistance. Highly reccomended
Great product, easy set up - excellent customer support.
10/10 This app is insane. Why would you not install it? Also, the support was so fast and helpful. Thanks again, guys.
Great app, thoroughly recommend for every store. Support is amazing. ROI is great.
Hamish set us up right away and was very helpful with initial support. I would highly recommend this app, based on this alone. I'm looking forward to seeing this cut down on support tickets and achieve an ROI with upsells/edits.
Easy setup and great communication.
OrderEditing has been implemented (which was super easy with the help of Hamish and the team), and configured within the hour, on both our stores, UK and EU.
It does what it says on the tin, allows customers to make adjustments to their order. We have almost made 1k from customers editing their order in less than a month. This is without us even adding the upsell feature, so for now. Win win!
Thanks
Anthony
