Reviews (346)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is a high-impact way to cut support tickets for address changes, edits, and cancellations, especially during peak periods. They like that customers can self-serve post‑purchase, including fixing discounts and adding upsell items, often driving 10–30x ROI and notable AOV lifts. Reviewers highlight time savings, fewer failed deliveries, strong integrations, flexible rules, and exceptionally responsive, strategic support—especially valuable for high-volume, multi-region, and pre‑order workflows.
Refine
-
By rating
Incredible app, incredible team. The easiest implementation - Erin has been phenomenal.
Greatest App ever.
Great product and team support behind it. Would recommend!
Order editing is a game changer!!! Must have!
Great app and customer support!
Very helpful to refine the order process!
Easy to setup and the support team is amazing!
An easy setup for a fantastic impact.
Great product, great team.
Can't flaw them.
Customer support is top notch!
Reducing tickets and increasing upsells!
What more can i say? Don't sleep on this app, been a real game changer for us.