Reviews (346)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a high-impact way to cut support tickets for address changes, edits, and cancellations, especially during peak periods. They like that customers can self-serve post‑purchase, including fixing discounts and adding upsell items, often driving 10–30x ROI and notable AOV lifts. Reviewers highlight time savings, fewer failed deliveries, strong integrations, flexible rules, and exceptionally responsive, strategic support—especially valuable for high-volume, multi-region, and pre‑order workflows.

June 23, 2025

Incredible app, incredible team. The easiest implementation - Erin has been phenomenal.

Cadence™
United Kingdom
About 1 month using the app
May 22, 2025

Greatest App ever.

Budgy Smuggler Australia
Australia
4 months using the app
May 1, 2025

Great product and team support behind it. Would recommend!

Sculpd
United States
4 months using the app
April 16, 2025

Order editing is a game changer!!! Must have!

Ramy Brook
United States
5 months using the app
April 15, 2025

Great app and customer support!

Seven Weeks Coffee
United States
3 months using the app
April 15, 2025

Very helpful to refine the order process!

The Bar
United States
29 days using the app
April 15, 2025

Easy to setup and the support team is amazing!

LOOK OPTIC
United States
4 months using the app
March 24, 2025

An easy setup for a fantastic impact.

SistersandSeekers
United Kingdom
4 months using the app
March 5, 2025

Great product, great team.
Can't flaw them.
Customer support is top notch!

BRONZE SNAKE
Australia
8 months using the app
December 2, 2024

Reducing tickets and increasing upsells!

What more can i say? Don't sleep on this app, been a real game changer for us.

Kukoon Rugs Online
United Kingdom
2 months using the app