Reviews (80)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 12, 2014

the system works great and they give fabulous support

Old Smokey Products Company
United States
7 months using the app
April 3, 2013

Easy interface with both Shopify and Amazon. Best of all is their tech support. As a newcomer to online selling OrderCup customer service has been a lifesaver.

Squooshi
United States
8 months using the app
March 10, 2014

excellent service and great product!!

Peter Manning NYC - Classic clothing for men 5'8" and under
United States
Over 1 year using the app
October 14, 2019

I just want to share with everyone that this is a great app for shipping and I've also been in touch with their support and they have amazing customer service too!

Jocelyn
United States
About 1 year using the app
April 3, 2024

We have been using Order Cup for over five years now and are very happy with the service. We use Order Cup for shipping across North America, the layout is user friendly, easy to navigate, and has a nice clean look. The representatives at Order Cup are quick to resolve any issues, very friendly, and all have wonderful customer service. Thank you Order Cup and a special thank you to Ed!

SheepskinShop.ca
Canada
Almost 3 years using the app
Kuberas Inc. replied April 4, 2024

Thanks so much for your review. We appreaciate yourt feedback and are constantly looking for ways to improve our application and customer service.

April 10, 2013

Customer service is the bomb.com.

Volunteer Traditions
United States
About 1 month using the app
May 2, 2014

Great Customer service! Love this app!

Aquarium Co-Op
United States
2 days using the app
Edited April 14, 2018

Update: After 4 years of using OrderCup we have been absolutely thrilled with their service. The product has performed very well and if there issues, support quickly fixed them. One of our favorite Shopify Apps.

OrderCup is one of those tools that just WORKS! It allowed us to take a process that used to take around 6 minutes per order down to about 15 seconds per order. In about 1/24th of the time...yes I said 1/24th.... we are able to import orders from our Shopify storefront, print shipping labels and packing slips and have the OrderCup application automatically update the orders as 'shipped' in Shopify and notify our customers of their shipment and tracking number. All this being done in about 2-3 clicks! With their new bulk shipment feature we should be able to possibly cut that time down to around 10 seconds per order. With our number of orders rapidly increasing, these time savings are HUGE! We can now offer even more great support to our awesome customers without wasting time on manual shipment imports.

Very rarely do you come across a product that makes your life so much easier and that creates a great customer experience for your customers. Being able to replace our old manual shipping process with this new integrated solution with OrderCup has been a breath of fresh air. We like to align ourselves with companies that are continuing to innovate and offer new features, OrderCup has demonstrated that this is exactly the type of company they are. We started using OrderCup with the mentality of "It's free to try out so what do we have to lose?"....and now we say to each other "What in the world would we do without OrderCup???" Great product!

Cleanhappens
United States
Over 6 years using the app
March 27, 2013

Order cup is great for us! It is very intuitive and our production partners love it- highly recommended

Project Repat
United States
3 months using the app
July 29, 2014

Great customer service - makes printing labels easy for everyone in the office!

AK Athletic Equipment
United States
8 days using the app