Reviews (80)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 8, 2013

Great product, but most importantly great support. Typically, I'll get called back within an hour. I haven't had much experience with bulk shipping yet, but one-offs are extremely easy on Ordercup. I highly suggest setting up ACH so you're saving on the transaction fees, but I haven't had any qualms yet with the app. Thanks Ordercup!

cellhelmet
United States
6 months using the app
May 17, 2013

Wow never have I received such prompt and thorough support from a company when I was still in trial mode. Support is a big deal for us as other apps we have tried have fallen short or been buggy. These guys were knowledgeable, quick and very friendly. Thanks and keep up the good work!

Beekman 1802 Mercantile
United States
7 days using the app
April 27, 2014

WOW!!! This is so easy!!! I used only Ebay before Shopify and OrderCup is that missing link to Shopify to streamline shipping!!! Thanks! I also had a self induced tech support issue that they resolved (a real person walked me through the solution). LOVE THIS APP!!!!!

RonixStickers.com
United States
About 2 months using the app
April 15, 2014

I'm very new to Shopify and Order Cup and i had a great session with their help team using screen share. i feel ready to take on some orders now!

Bowl & Pitcher
United States
20 days using the app
February 2, 2017

Great app! I use this app for more than 2 years now, there have been a few hick-ups along the way, but the support is excellent and quick to the rescue!

Darosa Creations
United States
6 months using the app
Edited April 21, 2017

Aloke has been very helpful in helping us implement this with features that we needed for our company. We hope this is a great system for communicating the orders with our customers.

Aloke and Ed respond very quickly to questions.

Pondmegastore
United States
About 1 month using the app
April 5, 2013

I don't know how you would use Shopify without OrderCup, it's essential! We use it to ship everything, via various carriers, and it works great. Support has been extremely helpful when needed, and I highly recommend this app.

Ideal Bookshelf
United States
7 months using the app
February 17, 2021

Moved over from ShippingEasy. INCREDIBLE customer support - Ed is a rockstar! Takes a few days to get used to, but once you get the hang of it, it's quite powerful.

Axel Glade
United States
27 days using the app
March 29, 2013

I would absolutely recommend using OrderCup!!

It has taken the nightmare way from fulfilling orders and turning it in to a dream!!

Must Get!!

Thank You Order Cup!

Grateful
United States
2 months using the app
April 16, 2014

Ordercup is the best! They always return phone calls and answer support tickets far quicker than I could ever expect. If you are looking for a professional shipping app Ordercup is the only way to go

StoneWorks Picks
United States
9 months using the app