Reviews (80)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 21, 2014

Tech support is great and very quick. We've been using Ordercup now for 8 months and have shipped tons of packages without problem.

Status Shades
United States
8 months using the app
May 6, 2020

Just started using the app and I'm now wondering why I waited so long! Ed was great at helping me set things up. I couldn't be happier.

Clementine Fields
Canada
5 days using the app
Kuberas Inc. replied May 7, 2020

Thanks for acknowledging our product and team!

October 9, 2014

Great addition to any Shopify store! Makes shipping a breeze. The team at OrderCup is also quick to respond for any assistance I have needed.

Coffee Source Online
United States
Over 4 years using the app
May 15, 2014

Very useful app with great customer service. A "must have."

Archer Adams London
Ireland
12 months using the app
January 20, 2015

Aloke and his team have the best support out of any shipping app on Shopify. We highly recommend OrderCup!

Thanks!
Dan & Bryan
FlyPedals.com

Fly Pedals
United States
4 months using the app
May 20, 2014

The tech took care of my issue. Prompt, courteous servce!!

Air Plant Supply Co.
United States
About 3 years using the app
Edited December 16, 2017

Their quite excellent phone support (Ed in particular) makes up for the sometimes arcane quirks, clunky UI, and unintuitive aspects of the software.

Norbauer Enthusiasms
United States
About 1 year using the app
April 21, 2014

Amazing customer service - answered my questions quickly. Received a call from tech support the first day to see if I had any questions about the app.

Brush On Block
United States
6 days using the app
Edited February 15, 2018

Happy with support and prices better than I already have.

Uk Race Support
United Kingdom
24 days using the app
March 22, 2023

Best shipping service out there. Ed and his team have been great to deal with. Always very quick to respond if we have an issue and get it resolved quickly.

Madison River Fishing Company
United States
About 4 years using the app