Reviews (80)
Refine
-
By rating
This app literally has saved us hundreds of hours of cut and paste tedious labor and allows us to have less employees be way more productive, and at the same time not just faster, but more organized as well. No way I would think of running an online store without Ordercup
Update 5/2/2023
10 Years later and we're still using OrderCup, the customer service is always above and beyond and any issues that arise are quickly resolved. Thank you Ed for all your help.
Wow what a great help I received today with setting up this wonderful asset to my store. I'm so excited to get this started as I can see it will save me a lot of time and effort to get these packages out to my customers. I know they will also see that I have them in mind as I find these great apps to add to my store so that it can continue to run smoothly. So happy to have found this first class app so I can cancel my other shipping accounts.
Ordercup has been great at working with our website to organize and ship. I like that you can look back at each order and see if it is still in transit or has been delivered. It also gives you a warning when the address may not be valid or complete. It is very easy search for orders to see their status.
I've had a few questions/inquiries and ordercup staff has always gotten back to me within about half a day-- which is outstanding!
THE ABSOLUTE answer to all shipping label generation needs! Ordercup has save my business so much time and money I cannot express it enough. I've never had one single problem using Ordercup. I have had questions about some 'How To' things & Every time I've ever submitted an Support Ticket, a rep from Ordercup has QUICKLY answered me back....VERY QUICKLY. I'm indebted to Ordercup.
As a Canadian company, I have very few options for buying postage from Canada Post. Ordercup saves me tons of time over the alternatives. Easy to use, and great customer service.
The only reason I'm not giving them 5 stars is that there are a few features missing that mean I have to manually enter a few fields for each order and I can't buy postage in large batches.
I was using Stamps.com but it did not integrate with Shopify very well at all. OrderCup provides flawless Shopify integration, and I love that you can use DHL to ship internationally for cheap. There is one flaw I am unhappy with -- the fact you cannot batch-ship international orders! Please add this feature, OrderCup! Otherwise I am very pleased with this app.
Excellent customer service and online support! The customer service team is very helpful and insightful as well as quick to respond. Would definitely recommend OderCup to anyone running an online store.
Makes shipping easy! Fast support, even at the lower tier - love it!
Highly recommend Order Cup! Easy to use, and EXCELLENT customer service!
Ordercup is great and the team is VERY responsive. I would recommend to anyone.