Reviews (80)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 18, 2021

This app works great for all of our shipping needs. We have been using this company for almost 10 years now. They are truly customer driven. The software works great and they offer amazing tech support and customer service. Highly recommended.

Pure Indian Foods
United States
8 months using the app
Kuberas Inc. replied November 24, 2022

Thanks for being a loyal customer for all these years, and for your glowing review!

May 5, 2020

I've been using OrderCup for over 3 years, and they are absolutely flawless. Their service when needed has always been nearly instantaneous. They really go beyond the call of duty, and it's not uncommon to get a phone call from them moments after you send a request for help. Labels are easy to make, it ties into your store and just works every time.

MercyImages.com
United States
About 3 years using the app
February 22, 2016

Waxwork Records HIGHLY recommends OrderCup. All-around great app and stellar customer support. I contact tech support regularly and I am always blown away at the patience and care they provide when helping me resolve any issues I'm having.

Waxwork Records
United States
Over 1 year using the app
March 4, 2014

Great app! Speedy customer service too. I needed help and someone called me right away and walked me through steps, and then helped me with other thigns as well. Thanks Ordercup for being one easy & efficient process for my business!

Perfumies
United States
Over 1 year using the app
January 22, 2018

We at the Huckleberry Patch have greatly appreciated their quick response to any issues that we have had since we started. Always helpful when they contact us anyway that is needed to walk us through any time we have a problem.

The Huckleberry Patch
United States
4 months using the app
March 26, 2013

Ordercup is a great fulfillment app and I would recommend it to anybody who is looking for a fulfillment service to work directly with Shopify. Their customer service is awesome and I haven't come across any limitations!

Kenu
United States
Over 1 year using the app
February 25, 2016

We LOVE this app, you will too!

Supplementsource
Canada
About 1 month using the app
June 18, 2014

Seems like a good option. We were surprised to find out that if you buy postage with a credit card, they charge a credit card fee. However, they do have an ACH option that does not charge a fee.

Pacifier
United States
About 21 hours using the app
March 30, 2013

This is one of our favorite apps! It has saved us so much time with our shipments and it works great! You would be silly not to buy this app - it pays for itself!

woodwearsunglasses.com

Woodwear Sunglasses
United States
6 months using the app
March 18, 2021

We chose OrderCup because this app allows you to use Canada Post shipping and contribute to your own account to keep your Savings Level. That was very important to us.
But the most incredible thing about OrderCup is hands down the customer service. It is amazing and the response is always so fast, which is important when you're working hard to get orders out daily. The app is easy to use, but Ed is so helpful if you have questions. I would give OrderCup 10 stars if I could!

DiamondArt.ca
Canada
4 months using the app