OrderCup

We just recently got a contract account with Canada Post and were given a few recommendations to try for third party shipment software. OrderCup was by far the best, easiest and most comprehensive of them all. Any issues/questions I had the staff was quick to respond and were very helpful. I couldn't say enough good things about this app. Highly recommended!!

The team behind this app are superstars. We had some challenges setting up and they were on it!! super powerful app that makes your life easier than you think. The support on the other hand is next level!

As a CANADIAN store that primarily ships high value goods to the US and Internationally, it was hard to find an app that pre-filled customs docs, be able to purchase insurance with a single click and print packing slips/labels in literally less than 5 clicks.

THIS
APP
IS
IT!!

I had a few stumbling blocks with setup, but these guys took their time with me and walked me step by step to set everything up. We even had a session where they logged in as me to help me fix an issue. And this was all while we were still using the trial.

Since then, everything has been smooth sailing.

This is my most FAVOURITE app because it cut down my shipping time in half (based on using Paypal to ship packages from our old commerce platform) .

We tried other apps but couldn't get them to connect to the Canada Post API properly or kept getting weird error messages. Then when we contacted the developers it would take forever (in internet time...LOL) for them to get back to us.

Not these guys.

I don't leave a lot of reviews, but I had to leave a review for these guys because their customer service and the app have far exceeded my expectations (and saved my sanity). :)

If you do A LOT of shipping and are a Canadian Store...heck, any store...download this app ASAP.

Best $30 a month I have EVER spent.

Update June, 2016. 1 year of using this app. Still the best shipping app out there. We now use OrderCups' USPS shipping functionality and it has reduced our shipping costs by 70% which enable us to offer free shipping.

We've gotten out labels down to 3 clicks. THREE CLICKS!!! The support is awesome. My business is efficient because of this app.

Update #3 Sept, 2016. Got our label printing down to ONE CLICK! With Ed's amazing customer support, I was able to set up a thermal printer and set shipping defaults so all we're literally doing is clicking "print label" and it's done. This app is a LIFESAVER!

Thanks again guys!

This app is still going strong one year later and never disappoints! But the real strength of this app is its amazing customer service team! Amazing group of people who response within minutes and are always able to walk you through any issues! Thanks to the team of OrderCup!!!

1st Review last year: Order Cup is a must for all company's using Shopify. It is a great app that you cannot run your business without. We were doing shipping manually and just able to keep up. We were fortunate to have installed Order Cup just in time to keep up with all of our orders since appearing on Shark Tank! Using Order Cup has saved us a lot of time and money. It is very easy and the support is also absolutely fantastic! This is a must app!!!

We have used this app since the start of our ecommerce business in 2012. They have worked with us through our growing pains and now help us to manage 6 channels including 3 Shopify stores, 2 Etsy stores and an Amazon Store. We also integrated with Volusion and Ebay when we were selling on those platforms in the past. At one point we were shipping a lot internationally and their pre-filled custom declarations were especially efficient and helpful!

Ed and Aloke are always willing to answer our questions about well, some very unique issues. Many of our feature requests have turned into features. Ten stars!

It has been a great experience working with the OC team the past 3 years +. The team members I have contacted with most are Ed and Aloke. They are prompt to response to my Qs and help me whenever I needed help. They sure are professionals and knowledgeable in their system.

The OC system has also saved us money-often times, their rates are much better than my own carriers’ accounts. And the monthly fee they charge is very reasonable.

So, overall, we are very happy that OC is our shipping partner.

Thank you OC team!

Anny

Ordercup is amazing! We recently looked into finding another application to help with shipping our products and Ordercup has been so useful from the beginning. The support staff are very personable and are always available to help with any questions or concerns we might have (you even get to speak to them, rather than always receiving "emails"). They support international shipments, which is a plus! Ordercup has made our shipping procedures much more efficient/ less time consuming to process.

Lady Cleo @ Maestro's Classic

We have used this app for many months and have been nothing but thrilled with OrderCup. I feel like the app is worth its weight in gold and allows us to process orders in about 1/5 the time it did before. We are able to batch around 80 orders at a time with the click of a button. Support has also been incredible so I am not sure I understand the reviews mentioning bad support as that makes no sense to me. This is in my TOP 3 apps that I use with my Shopify Store.

Order Cup has helped our business grow. Having our Ordercup communication directly with Shopify so that everything is synced, has streamlined our shipping department and created a less-stressed office environment. This application has saved us time, and money. Thanks Ordercup! -Ashley Prange, Owner/Founder Au Naturale Cosmetics

Not only is the app amazing and does far more than expected, but Ed (OrderCup support) was super generous with his time to walk me through the entire app. He spent over an hour on the phone with me ensuring that my printers were set up properly and that all my shipping boxes were configured in the system. He took me through all the features and explained how they could help make my store more efficient. Great app and great staff! Wishing all developers were like this ...