CWILL Returns & Exchanges

CWILL Returns & Exchanges

Reviews (490)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and integrates quickly with Shopify. They find the interface intuitive, with simple templates and customization. The returns and exchanges workflow is described as game‑changing, with automated approvals, custom rules, and a self‑serve portal that reduces support requests. Merchants appreciate accurate tracking, timely notifications, strong time savings, and fast, friendly live chat support, plus good value with a free plan for new stores.

October 19, 2024

Super easy to communicate with!! Took less than 5 minutes to solve my problem :))

Makameez
France
About 5 hours using the app
September 26, 2024

Great support. Thank you again Donna!

IQAir Staging US
United States
About 4 hours using the app
September 20, 2024

Looked at many apps to compare features and functionality. If you are looking at this one now, do not hesitate in giving it a go. Such a great and easy to use app and the customer service is incredibly quick and to the point. Amazing service from Donna thank you so much!

HikeWare
United Kingdom
About 11 hours using the app
September 12, 2024

Great app! Jessca was extremely helpful and helped me navigate through the app flawlessly. Thanks!

VALUSIS
United Arab Emirates
About 5 hours using the app
August 19, 2024

the customer service, cecilia, made this stressful situation less stressful and was there to answer my many questions. They helped me through the process and provided screenshots to make things easier.

CMOE Skirts
United States
About 1 hour using the app
August 8, 2024

The up makes it easier to manage returns, but I'm still trying to understand it a little more.

Meliora
United Kingdom
About 1 month using the app
June 21, 2024

Super fast and helpful chat support.

Regent Row
United States
5 days using the app
June 13, 2024

Simple to use. They're improving the features as well. Great customer support.

BioSource Nutra
United States
4 months using the app
April 30, 2024

Very happy with this app. Works well and the chat support is always quick and they do their best to help.

Lucia the Label
Australia
3 months using the app
April 12, 2024

Easy enough to setup without support. Have contacted once around notifications and to remove branding and was dealt with quickly. So far, so good!

Sole Mate
United Kingdom
2 days using the app