CWILL Order Tracking

CWILL Order Tracking

Reviews (3,180)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, must‑have tracking solution that reduces “Where is my order?” contacts, chargebacks, and support workload. They like the branded tracking page that keeps customers on-site, supports upsells, and can be fully customized. Features like live map, dropship mode, and final‑mile carrier links are praised. Merchants find setup easy, tracking consistent, and support fast, friendly, and knowledgeable.

September 28, 2023

really easy to set up - quick support - and good analytics

PORE FAVOR USA
United Kingdom
38 minutes using the app
September 21, 2023

Chat was very quick to respond. They did exactly what I asked them to do and the representative was kind and helpful.

Leisure Time Inc.
United States
13 days using the app
September 1, 2023

Just installed it. It connected quickly and was able to get the tracking from all my orders in the last month automatically - even pointing out that we had a few shipments with failed delivery attempts.

Undo For Tomorrow Store
Portugal
39 minutes using the app
August 25, 2023

Exceptional customer service. Installation was a breeze and the interface is incredibly user-friendly. Highly recommend!

Veggies Boxes
United States
Over 2 years using the app
August 31, 2023

Great service and customer support! I also really like that they are always in touch and help with all the difficulties.

piercing-zone.com
United States
About 1 year using the app
August 11, 2023

Quick and amazing customer service! I contacted them with a few questions while setting up thing and they were fast to respond. Can't recommend enough!

Be The Voice Apparel
United States
13 minutes using the app
August 12, 2023

Great customer support. They quickly responded to my issue and resolved it correctly the first time.

Dick Rinkle Clothing
United States
6 days using the app
Edited August 31, 2025

Great customer service, easy to use and very user friendly.
Customizable receipts and love how it integrates seamlessly with the existing design of the store.
Always available and quick to response from customer service.

Generayxion
United States
Almost 3 years using the app
July 24, 2023

Great app. Surprisingly, everything seems to be working fine. I just have all the other apps have at least some problems, but here - everything is perfect and convenient

Stablela
United Kingdom
About 2 months using the app
CWILL INC replied July 26, 2023

Hi,

Thank you for sharing your positive experience with our app. Your recommendation means a lot to us and we appreciate your support.
If you have any further questions or feedback, please don't hesitate to reach out to us.

Best regards,
Parcel Panel

August 2, 2023

The customer support is very very prompt. Replies within minutes! Keep it up. Happy to try out Parcel Panel. Jane and Mig attended to my request. They were amazing.

Leonora
Singapore
About 1 year using the app
CWILL INC replied August 8, 2023

Hi,

Thank you for your positive comment and feedback , we are happy to hear that our support has provided a good experience for you.
If you ever have any questions or concerns about our app, please don't hesitate to reach out to us.

Best regards
Parcel Panel