CWILL Order Tracking

CWILL Order Tracking

Reviews (3,176)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, must‑have tracking solution that reduces “Where is my order?” contacts, chargebacks, and support workload. They like the branded tracking page that keeps customers on-site, supports upsells, and can be fully customized. Features like live map, dropship mode, and final‑mile carrier links are praised. Merchants find setup easy, tracking consistent, and support fast, friendly, and knowledgeable.

March 7, 2020

noice

SAJID Auto Online
United Arab Emirates
23 minutes using the app
Edited May 8, 2020

A fantastic application that has made it very low effort to update customers with tracking information from a vast range of carriers, all on an in-built page within my store. This is definitely the best tracking app on Shopify.

nightcity clothing
United Kingdom
About 2 months using the app
May 6, 2020

OMG this app totally KICKS BUTT!!!! I mean, I can't believe how awesome it is compared to the other lame app I was using PLUS it costs less PLUS the support is AMAZING>>>> FIVE STARS!!!!!

Beauty Firm
United States
11 days using the app
Edited May 9, 2020

Très bonne application avec quelques subtilités de réglages mais dans l'ensemble fait bien son travail. Dommage que le détail de la commande ne reprenne pas une miniature photo de celle-ci mais juste le listing. La page des plans est claire un bon point pour l'app :-). Je recommande

Couleurs Lagon
New Caledonia
4 days using the app
May 16, 2020

By far the best tracking app in terms of value / price.
I really like the estimated arrival time date (so do my customers).
Great customer support.
I just miss more analytics about my shipping (average delivery time by country, slit per postal services, ...).

Dope-gadget
Belgium
28 days using the app
May 21, 2020

This app is really straight forward as compared to other Tracking Page. After the initial installation, I had some issues loading my carrier's updates and contacted them. They managed to solved my issues within 1 day turnaround.

Please give it a try!

Lovera Collections
Singapore
2 days using the app
Edited July 15, 2020

amazing service from Lexie and awesome app! It makes keeping on top of tracking super easy. Have had help multiple times with customisation. Very much recommend

Buddies Pet Shop
Australia
23 days using the app
July 17, 2020

Parcel Panel is really useful, both for the customer tracking their orders or for us to check the orders shipping status, to find out the orders with shipping problems quickly. And also their timely reply is very helpful and they are very patient with all my questions. Thank you!

POPBAE
China
17 days using the app
July 20, 2020

Works great! I had an issue that carrier did not match correctly. So I asked for a support, and they fixed it within a few minutes! Very quick customer service! Thanks a lot!

犬用アウトドア用品専門店 TUF-PUP OUTDOOR(タフパプ・アウトドア)
Japan
About 2 hours using the app
July 22, 2020

I use this app to send customers an update on their purchase. This app is very easy to set up and use, and the customer service is awesome.

Fearless Accessories
United States
1 day using the app