CWILL Order Tracking

CWILL Order Tracking

Reviews (3,176)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, must‑have tracking solution that reduces “Where is my order?” contacts, chargebacks, and support workload. They like the branded tracking page that keeps customers on-site, supports upsells, and can be fully customized. Features like live map, dropship mode, and final‑mile carrier links are praised. Merchants find setup easy, tracking consistent, and support fast, friendly, and knowledgeable.

Edited July 29, 2020

totally changed the way I deal with "where is my order" requests from customers! Simple setup and my customers and team love it too - thank you

Yooga-Pants
United Kingdom
9 days using the app
August 4, 2020

LOVE THIS APP !!! LEVLED UP MY WEBSITE THAT MUCH MORE BETTER & HELPS MY CUSTOMERS TRACK ORDERS & ALSO WILL IN TERM UPDATE CUSTOMERS SO THEY DONT NEED TO EMAIL YOU

MegaaMobileMall
United States
20 days using the app
August 5, 2020

Awesome app!!! I now have control over the tracking of my shipping that was stressing me out since COVID-19 delayed transit times. I have significantly fewer Angry clients, just ones that now understand.

JustGoodKit Australia
Australia
7 days using the app
August 22, 2020

This is the most customizable tracking app tjat we've stumbled upon and we love it! ParcelPanel has helped us decrease the amount of anxious customers waiting for their orders. It might not be that good looking from the get go, but you have free access to make any css or JavaScript changes you like. Recommended!!

Silvercut
Sweden
4 days using the app
September 2, 2020

Finally found a reliable and easy-to-use tracking app. One of the main reason I considered this app was it compatibility with Judge.me review app. Pricing is also reasonable. Simple and functional. Please keep up the great work guys!

Lucius Atelier
Singapore
About 5 hours using the app
September 3, 2020

Very good support. it just works very smooth. I highly recommend this app,I also really like how it appears in my store and how they help me when I need them help

Heloideo
China
About 1 year using the app
September 26, 2020

Perfect application. I struggled during days and days to find a good tracking application. This is the one you need. Easy set up, complete customization. Good price. AND the top of the top : The customer service. They replied to me on a Saturday evening in a live chat and fixed my problem in 15 seconds. Thank you !

La Bouclette
South Korea
About 1 hour using the app
October 23, 2020

This app is so good. I enjoy using it, only wish I could afford the monthly plan as a small business.

Bennys Beauty World
Canada
4 months using the app
November 27, 2020

good app, i recommand this! you can update as you want. very easy to use! have a good app. you can try this without regret!

Le Petit Intissé
France
4 months using the app
Edited July 7, 2026

App has done wonders for the store and it would have been difficult to scale without them. Customer service is fantastic too! Great continued support :)

The Ring Shop
United Kingdom
Almost 6 years using the app