CWILL Order Tracking

CWILL Order Tracking

Reviews (3,176)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, must‑have tracking solution that reduces “Where is my order?” contacts, chargebacks, and support workload. They like the branded tracking page that keeps customers on-site, supports upsells, and can be fully customized. Features like live map, dropship mode, and final‑mile carrier links are praised. Merchants find setup easy, tracking consistent, and support fast, friendly, and knowledgeable.

January 15, 2021

I was looking for a new tracking app and this one is just righ! Plus, the customer service is exceptional!! Will definitely be using this and upgrading to the plan.

EDEN + ASH
United States
7 days using the app
January 25, 2021

Really useful app. The tracking feature that you can add to your store is super helpful and gives the customer a good user experience that looks very professional. Would highly recommend.

Inspire Hardware
United States
11 days using the app
January 28, 2021

This is such a great app! Has many features that is able to keep your customer up to date with their order. Well worth the purchase!

The Noble Caballero LLC
United States
5 days using the app
February 14, 2021

Really nice app helps me track all orders at once , also the customer support is great they made some custom coding for my theme!

TruckLedDesign
Greece
2 months using the app
March 5, 2021

I'm using pass 1 year and it well working no issues at all best app on Shopify
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ABRASH CARPET STORE
United Arab Emirates
8 months using the app
March 8, 2021

Love the app! The service is excellent, they got back to me with a customization request in less than 12 hours. Thanks!

Maison Minimalist
Canada
About 1 month using the app
March 11, 2021

The app is good, but I'd like to use this opportunity to recommend Lexi from customer support. I was very upset about an issue which was promptly resolved.

Depawtment
United Kingdom
8 months using the app
April 19, 2021

Lexie one of their customer support representatives is amazing. All our questions were answered professionally and very kindly. She has shown no signs of frustration through any questions, and provided screenshots and articles. Anyone who gets Lexie as their customer support is in for a treat. Besides the excellent customer service, this apps offers you everything you need and personally we recommend it over their Aftership and Tracktor Order Tracking any day. If you're looking for an intuitive all around simple platform, then don't waste your time on other apps and go with these guys!

BONMATCH
Canada
4 days using the app
April 25, 2021

The app is wonderful, just what I was needing for my store, it was set up very quickly and their customer service team helped me very quickly to resolve an issue with the synchronization of the packages.
I recommend it

Querube
Mexico
About 20 hours using the app
April 28, 2021

I use Parcel Pannel from January and it's working really good with ali express track. You can chosse a lot of others delivery companies. I had a problem with my website a few days ago and they reply quicly and they fix the problem with my front-end. I recommand.

Masquenuit
France
4 months using the app