CWILL Order Tracking
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (3,178)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, must‑have tracking solution that reduces “Where is my order?” contacts, chargebacks, and support workload. They like the branded tracking page that keeps customers on-site, supports upsells, and can be fully customized. Features like live map, dropship mode, and final‑mile carrier links are praised. Merchants find setup easy, tracking consistent, and support fast, friendly, and knowledgeable.
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I have tried many similar app before, this is the best one with prompt support. highly recommended.
This app does more or less everything that we need it to do. This apps deserves 5 stars, but here are 2 things that we would love to see improved. 1) Exporting the tracking numbers does not includes the different SKUs. It would be great if that were the case as we have different warehouses and we need to send the reports to different places. 2) We would love to see improved are the webhooks. Right now we receive the exact same notification several times. If these could be filtered by Parcel Panel, that would be great!
Hello, Anthony
Thanks for your feedback. We really appreciate it!
As for your first request, our develop team have considered it carefullly and we're going to do the configuration and may publish in the next version.
And as for the webhook, our tech team did some special configuration for you and the notification won't be the same.
Thanks for your feedback and support for us again!
Best regards
Extremely useful app to 1) allow us to easily track our customers' orders and follow up with them in a timely manner; 2) more efficiently and effectively keep customers in the know about their order status. In addition, their customer service is great. They helped us update the courier tracking which wasn't syncing properly as soon as i asked them for help. Recommended!
great app - plus they have automatic PAYPAL SYNC and other features like sync with klaviyo or automatic emailing
Apenas estoy comenzando a usar la app, parece que tiene mucho potencial y el equipo de servicio al cliente esta listo para ayudar siempre, me gusta que tiene muchas paqueterias que uso aqui en Mexico :)
Extremely useful app, Customer service is very good. easy installation and use. Recommended for use .
Installation and customer service have been superb. Easily integrate the app into your own website's operations and layout.
Parcel Panel is hands down the best order tracking app out there! I’ve tried many and I am so happy with the performance. Great branded tracking page and in-depth order management suite. Recommend to all shopify store owners. Thanks!
It works wonders for tracking my customer's packages and providing them with real-time information, etc. Thanks!
The customer service responded quickly and solved my problem very well. Thanks Lexie, I will introduce this app to my other friends.
