CWILL Order Tracking

CWILL Order Tracking

Reviews (3,177)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, must‑have tracking solution that reduces “Where is my order?” contacts, chargebacks, and support workload. They like the branded tracking page that keeps customers on-site, supports upsells, and can be fully customized. Features like live map, dropship mode, and final‑mile carrier links are praised. Merchants find setup easy, tracking consistent, and support fast, friendly, and knowledgeable.

February 10, 2022

Very great team. They're helping you with everything. Very efficient. Work fast and seriously. I recommend.

Your Ethiopian Diaspora Shopping Website
France
About 24 hours using the app
CWILL INC replied February 11, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Ellyssa | Parcel Panel

February 15, 2022

Great service, professionnal, user friendly, quick replies when you have issues, I recommand the app!

La Boutique Des Hommes
Estonia
1 day using the app
CWILL INC replied February 17, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

February 16, 2022

Great thing to have when you don't have a lot of order just starting out. Plus you can remove the branding with just one click. Customer service is always there. Works well for the basic features I need.

BREAKFADER
United States
9 months using the app
CWILL INC replied February 17, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel

Edited February 25, 2022

I installed the app 2 days ago. I needed support twice, the service was fast and efficient. 2 days is still a short time, but I'm testing...
As of today Feb 26, 2022, I keep making changes to tailor Parcel Panel Order for the demanding Japanese consumer here in Japan.
Competition is also very strong in the field of online stores for selling furniture. This requires excellent service. Support is helping me in every detail.

DEGUTI
Japan
8 days using the app
CWILL INC replied February 21, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

February 23, 2022

Works well, and when appeared small problem with tracking my orders - it took 10 minutes to solve it with online chat ! Very helpful, thank you

VintageDuMarko
Ukraine
About 2 months using the app
CWILL INC replied February 24, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Ellyssa | Parcel Panel

February 28, 2022

I had a great client support and the app is very easy to use! Different notifications are available.

Miniature Land
France
9 months using the app
CWILL INC replied March 2, 2022

Hello Terrelco!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

March 1, 2022

Amazing Customer Support, very helpful and reply within minutes! App Integrates Seamlessly with my store theme.

Yhama Clothing
United States
About 2 hours using the app
CWILL INC replied March 2, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

March 2, 2022

We use this app to allow customers visibility around order status. Overall functionality and support is great.

F. King Golf
United States
About 1 year using the app
CWILL INC replied March 2, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
ParcelPanel Support

March 7, 2022

Excellent customer service, prompt response! Thanks Lexie (-----------------------------------------------)

KEAIart
China
Over 1 year using the app
CWILL INC replied March 7, 2022

Hello there!

Thank you so much for taking time to share your experience on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

March 8, 2022

Great customer service, thank you, Mig! As for the Parcel Panel application itself, so far, so good :)

Bull Terrier World
United States
6 months using the app
CWILL INC replied March 8, 2022

Hello there!

Thank you so much for taking time to share your experience on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel