CWILL Order Tracking

CWILL Order Tracking

Reviews (3,177)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, must‑have tracking solution that reduces “Where is my order?” contacts, chargebacks, and support workload. They like the branded tracking page that keeps customers on-site, supports upsells, and can be fully customized. Features like live map, dropship mode, and final‑mile carrier links are praised. Merchants find setup easy, tracking consistent, and support fast, friendly, and knowledgeable.

March 13, 2022

So far so good. Just installed the app and the customer service was excellent, even on the weekend. Thank you Mig for your help!

Active Humans
Canada
17 minutes using the app
CWILL INC replied March 14, 2022

Hello there!

Thank you very much for sharing your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

March 14, 2022

Great app, very easy to set up and customer support is also very fast, Mig helped me throughout the process.

KUUMIKO
India
About 2 hours using the app
CWILL INC replied March 14, 2022

Hi there!

Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

Edited March 15, 2022

Very good support and great for dropshipping, but quite expensive. Everytime someone looks up tracking info it counts as a request. EDIT* I was wrong about the price, the pricing is based on orders, not lookups. Very good app.

upgraderc
Belgium
25 days using the app
CWILL INC replied March 15, 2022

Hi there!

Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

March 14, 2022

Mig was very helpful for us. She replied us immediately. She solved our problems the way we want. Mig was awesome.

Pole
Germany
5 days using the app
CWILL INC replied March 14, 2022

Hi there!

Thank you so much for taking time to share your experience on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

March 20, 2022

The excellent customer support I have had the app on my store for a while getting my store ready so being able to have a free plan to see how the app will
work is something that I needed starting it has a lot of incredible features

Magnetic Simplicity
United States
5 months using the app
CWILL INC replied March 22, 2022

Hi Magnetic Simplicity!

Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

March 21, 2022

SO far so good! I'm super exited to use this and see how it preforms! I own (NOW) dropshipping store and really want to give my customers a great experience that also takes the pressure off of me so they can be confident in there purchase being on the way + any updates of tracking from my suppilers, and I can invest in other things like marketing, and new add ons for my business! Super excited! -- Customer service is amazing, explained everything beautifully (and I can be a very confusing person) so yay! Can't wait to work with them more!

Kala Kouture
United States
About 1 hour using the app
CWILL INC replied March 22, 2022

Hi Kala Kouture!

Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

March 22, 2022

It’s a Super easy to use app, you actually have to landing page options with the tracking, you can have it take your customers straight to the courier site or remain on your own site, it’s such a great feature! Customer service are quick and efficient! Great app for those starting up and don’t have regular sales just yet.

A’Lei Beauty
United Kingdom
Over 1 year using the app
CWILL INC replied March 23, 2022

Hi A’Lei Beauty!

Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

March 26, 2022

Day that starts well, an email where I am offered free credit, barely in contact with Ellysse, and 1 minutes later it's done! Perfect, fast, responsive and professional. In addition, very good daily application, I recommend!

patere-murale
France
14 days using the app
CWILL INC replied March 26, 2022

Hi there!

Thank you for your time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any further help, please feel free to contact us back on Live Chat.

Best Regards,
Ellyssa | Parcel Panel

March 28, 2022

Great app. Great customer service, there are a lot options and I think this will make my customer service work so much easier. Recommended

Spinaly
Israel
About 2 hours using the app
CWILL INC replied March 28, 2022

Hi Spinaly!

Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

March 29, 2022

When looking for an APP that builds customer confidence and reduces overall time consumption this APP is for you. Especially when not just looking to be as good as Amazon in customer satisfaction but Better. Ralph Turchiano CEO AlchePharma

AlchePharma
United States
8 days using the app
CWILL INC replied March 29, 2022

Hi Ralph!

Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Ellyssa | Parcel Panel