CWILL Order Tracking

CWILL Order Tracking

Reviews (3,178)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, must‑have tracking solution that reduces “Where is my order?” contacts, chargebacks, and support workload. They like the branded tracking page that keeps customers on-site, supports upsells, and can be fully customized. Features like live map, dropship mode, and final‑mile carrier links are praised. Merchants find setup easy, tracking consistent, and support fast, friendly, and knowledgeable.

November 29, 2021

Very cool App. I asked them for a Favour & they were able to do it very quickly, without any Discussion.

BERGLUST
Austria
About 1 month using the app
December 18, 2021

So far, so good. Price is right for the amount of orders I get. Support helped me understand the system better. I really like the branded Tracking Page and notification feature, would highly recommend for dropshippers.

The Popular Flamingo
United States
3 days using the app
December 19, 2021

The app works very well and the team is super helpful. I highly recommend downloading Parcel Panel :)

The Tactical Revolution
United States
4 months using the app
December 31, 2021

Very accurate tracking App that help me and my customers getting updates of the orders' location. Great customer service as they are always there for you willing to solve any kind of problems. Just send a message to them and the problem is already solved.

Allmartdeal
United States
About 1 year using the app
CWILL INC replied December 31, 2021

Hello there!

Thank you very much for sharing your valuable feedback on Parcel Panel with us. We will continue to provide better function and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

December 31, 2021

Very good APP, great customer support! Very simple and easy to use, it is very helpful for our customers to check the status of the order at any time. Highly recommended for everyone!

Coin Souvenir
China
10 months using the app
January 6, 2022

Great customer service! Customer service responds right away and the order sync was seamless. I like the aesthetic too.

BRECK + FOX
Canada
7 minutes using the app
CWILL INC replied January 10, 2022

Hello there!

Thank you very much for sharing your valuable feedback on Parcel Panel with us. We will continue to provide better function and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

January 12, 2022

The tracking page works well and their support is responsive and willing to go the extra mile to resolve issues. I had a Google Search Console error from their page, and the Parcel Panel support team requested collaborator access and resolved in about a day. Very positive experience.

Alpine Rings
United States
2 months using the app
CWILL INC replied January 13, 2022

Hello there!

Thank you very much for sharing your valuable feedback on Parcel Panel with us. We will continue to provide better function and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

January 12, 2022

I used the app to help me track packages and send notifications to members. I like the design and ease of creating notification templates. Lexie has helped me tremendously. Great Customer Service, Fast Response, and Very knowledgeable.

PressItNGo
United States
About 2 months using the app
CWILL INC replied January 13, 2022

Hello there!

Thank you very much for sharing your valuable feedback on Parcel Panel with us. We will continue to provide better function and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

January 18, 2022

Really helpful app for tracking, thank you! Customer service is also responsive and have been so helpful with the setup of everything!! :)

Kina & Tam
Australia
4 months using the app
CWILL INC replied January 18, 2022

Hello there!

Thank you very much for sharing your valuable feedback on Parcel Panel with us. We will continue to provide better function and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

January 19, 2022

Excellent app, with good features for tracking information and upsell. A and customer care. A differentiator is customer service, they always try to solve the problems and understand the client scenario.

Pet Magia
Brazil
2 days using the app
CWILL INC replied January 19, 2022

Hello there!

Thank you very much for sharing your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel