CWILL Order Tracking

CWILL Order Tracking

Reviews (3,177)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, must‑have tracking solution that reduces “Where is my order?” contacts, chargebacks, and support workload. They like the branded tracking page that keeps customers on-site, supports upsells, and can be fully customized. Features like live map, dropship mode, and final‑mile carrier links are praised. Merchants find setup easy, tracking consistent, and support fast, friendly, and knowledgeable.

November 13, 2022

The support is very helpful stuff. Solved all the issues in 10 minutes. Still new with the Shopify and Parcel Panel

Bekinky Gear
Latvia
About 1 hour using the app
CWILL INC replied November 14, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 15, 2022

Mig from the Parcel Panel Order Tracking support team was very quick to help with support. Thanks WallArt4You.com

Wall-Art-4-You
Canada
About 1 hour using the app
CWILL INC replied November 15, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 17, 2022

Perfect for my needs, easy to track orders. Great customers support and you can custumize the tracking page

Popular Lighting
Sweden
4 months using the app
CWILL INC replied November 17, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 17, 2022

The Parcel Panel is a great app to have. The customer service is super friendly and helpful as well. I had pleasant experiences with both the app and the support. Thank you so much!

RAPHINO
Singapore
About 1 year using the app
CWILL INC replied November 17, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 17, 2022

so far so good. Easy to use good customer sevrice with the pop up chat. user friendly advice pages.

Sumptuous Bakery
United Kingdom
32 minutes using the app
CWILL INC replied November 17, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 23, 2022

I have installed and used the app
The app is truly PERFECT and the customer support are so helpful
Thanks So Much

Mix And Match
Egypt
5 days using the app
CWILL INC replied November 23, 2022

Developer reply
November 22, 2022
Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 23, 2022

Wow, they helped me setup this so quickly! and the customers can now check the status of their orders themselves. Timesaver!

Suprene Bags
South Africa
About 1 hour using the app
CWILL INC replied November 23, 2022

Developer reply
November 22, 2022
Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 24, 2022

Excellent and very interactive customer service staff and i like her very much. Hope i can catch up with this team more in future

INS Hobby
Hong Kong SAR
About 2 hours using the app
CWILL INC replied November 25, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 29, 2022

Great app! This saves my customer support team from having to answer a call or chat on order tracking at least 50 times per month. Great value and great support as well. Mig was a big help!

Avtec Surgical
United States
About 18 hours using the app
CWILL INC replied November 30, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 30, 2022

Very easy onboarding and the support is above and beyond to help us set up the track order page and notification email for customers. The track order app is very intuitive and customizable. A very well-done app and support.

Bubs Kingdom
Australia
About 4 hours using the app
CWILL INC replied December 1, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel